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Vancouver Coastal Health

Public health authority delivering patient care

Relational Security Coordinator

Security & Protective ServicesConfirmed live in the last 24 hours
Full-timeSquamish, BC, CanadaCA$38.90 - CA$55.92 /hr

About the Job

Requirements

  • A college diploma in a related discipline such as criminal justice or business administration is required.
  • At least five years of recent security and fire prevention/protection experience, including at least two years of supervisory experience, or an equivalent combination of education, training, and experience, is required.
  • A valid BC driver's license is required because local-area travel within the Vancouver Coastal Health area requires use of a vehicle.
  • Knowledge of violence prevention, de-escalation techniques, and trauma-informed care is required.
  • Familiarity with Indigenous cultural safety, equity, diversity, and inclusion principles is required.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, is required.
  • The role requires effective verbal and written communication with internal and external partners, including the ability to communicate with people in a distressed state and provide support.
  • The role requires relationship-building with team members and stakeholders, collaboration across stakeholder and interdepartmental teams, and the ability to work effectively with diverse teams.
  • The role requires organizational skills to manage workloads, delegate tasks, and prioritize responsibilities.
  • The role requires competency in operating equipment relevant to the position and the physical ability to perform its duties.
  • The role requires the ability to foster a respectful work environment and lead, mentor, and motivate employees.
  • The role requires a commitment to client-focused service and collaborative teamwork.

Responsibilities

  • Lead the department responsible for safety and security of employees, patients, visitors, and property across organizational facilities.
  • Lead Relational Security Officers and Relational Security Supervisors and ensure compliance with policies, procedures, and standards.
  • Lead development of departmental policy, education, and training programs based on best practices, organizational policies, and values.
  • Provide leadership to designated staff through coaching and mentoring, performance evaluations, professional-growth support, recruitment, hiring, and discipline decisions.
  • Promote a safe and healthy work environment by implementing trauma-informed care, Indigenous cultural safety and humility, and equity, diversity, and inclusion principles.
  • Engage with residents, patients, clients, and families using active listening, compassion, and trust-building to foster a respectful environment.
  • Facilitate training and evaluate education programs to ensure staff training needs are met.
  • Manage procurement of supplies, ensure correct coding and budget alignment, and maintain uniform and equipment inventory.
  • Conduct departmental investigations, implement findings, and participate in quality-improvement meetings.
  • Perform other related duties as assigned.

Desired Qualifications

  • Valid Basic Security Training and Advanced Security Training certifications are preferred.

About the Company

Vancouver Coastal Health

Public health authority delivering patient care

Vancouver Coastal Health is a health care provider in the Vancouver area that delivers patient care and health services. Its offerings come from a team-based system focused on quality care, supported by employer-funded training and career growth opportunities. The organization emphasizes a workplace culture where every voice is heard and collaboration is central, aiming to create a supportive team environment while serving the community. In comparison to competitors, it highlights public healthcare delivery, a strong emphasis on staff development and collaboration, and a clear commitment to accessible patient care. Overall goal: ensure high-quality patient care and better health outcomes by supporting health professionals and fostering a collaborative workplace.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
2001

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