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Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Full-TimeDeadline 8/7/27
$28.55/hr
Entry
Associate's
Tisbury, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at employment; incumbents must be at least 21, have held a valid U.S. driver's license for at least six months, maintain adequate insurance if using a personal vehicle, and pass a driver's screening background check.
  • Ability to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds using proper technique or a two-person lift, assisting Persons Served with daily living tasks, and remaining stationary for up to 50% of the time as needed.
  • Ability to operate a computer and office equipment, including a calculator, copier, and printer.
  • Ability to communicate with Persons Served, staff, and external representatives; required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • Ability to use personal computer applications and equipment.
  • Ability to make independent judgments and decisions and work professionally and confidentially.
  • Ability to balance competing priorities.
  • Commitment to supporting Persons Served in community living, work, relationships, and access to needed resources and support.
  • Ability to establish supportive, trusting relationships with Persons Served, families, and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability, and gender issues.
Responsibilities
  • Provide direct services in a residential setting to help Persons Served overcome barriers and prepare for independent living.
  • Implement treatment-plan support interventions as assigned by the team clinician.
  • Administer medications to Persons Served in accordance with Medication Administration Program policies and procedures.
  • Provide crisis interventions when needed and access on-call backup when necessary.
  • Maintain the physical site and ensure a safe, comfortable, and clean environment.
  • Orient Persons Served who are new to the residence.
  • Collaborate with integrated team members to address the needs of Persons Served.
  • Complete day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Follow safety, maintenance, human-rights, operational, licensing, and regulatory requirements.
  • Store, administer, document, and dispose of medications according to Medication Administration Program requirements, funding-source regulations, and company policy; support program compliance with those protocols and teach medication management.
  • Create opportunities for Persons Served to participate in residence operations, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and foster a collaborative, welcoming environment for Persons Served, their families, friends, and others important in their lives; serve as a resource for neighbors.
  • Help Persons Served prepare meals and advocate for them.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident reports as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Support the use of evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform scheduled physical site maintenance and other related duties as assigned.
Desired Qualifications
  • An associate’s degree in a human service discipline is preferred.
  • One to two years of job-specific experience in the human services field is preferred.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts