Full-Time

Agent de station de métro ou de RER

RATP

RATP

10,001+ employees

Public transport operator and network maintenance

Compensation Overview

€27k/yr

Île-de-France, France

In Person

Assignment will be determined at contract signing; early-morning and late-night shifts may require personal transportation.

Category
Operations & Logistics (1)
Required Skills
Customer Service

Get referred to RATP

See people who can refer or advise you

Requirements
  • No diploma is required.
  • The candidate must be able to work independently and assume responsibility.
  • The candidate must be able to memorize and precisely apply written procedures for incident management.
  • The candidate must apply accounting procedures when selling transport tickets.
  • The candidate must demonstrate situational analysis, responsiveness, and judgment to manage daily station events.
  • The candidate must be sworn in by the Police Prefecture for ticket-control activities.
  • A personal means of transportation is strongly recommended for early-morning and late-night shifts.
Responsibilities
  • Welcome, inform, and advise customers about routes, transport tickets, and fares.
  • Ensure the safety and assistance of people and maintain accessibility of station spaces, particularly for travelers with reduced mobility.
  • Monitor the proper operation of station equipment and installations, including vending machines, escalators, and turnstiles, and report malfunctions.
  • Apply company procedures strictly, particularly during incidents.
  • Enforce regulations and inspect transport tickets.
  • Participate in the promotion of occasional commercial operations.
  • Maintain the safety of property and people and the cleanliness of the station.
  • Complete the approximately 40-day paid company training for the station-agent occupation.
Desired Qualifications
  • Proficiency in a foreign language is an advantage for assisting non-French-speaking travelers.

RATP Group is a global public transport company that runs and maintains urban and suburban transit networks. It operates in 15 countries with 100 subsidiaries and 71,000 employees, serving about 12 million passengers daily. Its work spans design, project management, operation, and engineering of trains, metros, trams, and buses, along with ongoing maintenance to keep services running smoothly. The company uses its expertise to deliver reliable, safe, accessible, and well-informed travel experiences, and it pursues continuous service improvement and sustainability, aiming to expand internationally through major projects while meeting new passenger expectations.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

1948

Get referred to RATP

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • March 13, 2026 results showed €7.934 billion revenue and €217 million net income.
  • RATP cut net debt to €4.9 billion by December 2025.
  • January 2026 Vianova partnership strengthens RATP's smart-city data moat in Paris.

What critics are saying

  • September 18, 2025 Paris strike shut lines and exposed daily labor fragility.
  • April 24, 2026 Line 13 stoppage cut service to two-thirds, signaling recurring disruption.
  • Competition from IDFM-led opening to competition and FirstGroup's UK buyout keeps squeezing margins.

What makes RATP unique

  • RATP runs Paris's dense metro-bus-RER network and owns RATP Dev abroad.
  • RATP Capital Innovation backed Vianova in 2020, then piloted curb analytics in 2026.
  • RATP Dev's AlUla work spans autonomous pods, electric buses, tram planning.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Gym Membership

Company News

ViaNova
May 11th, 2023
Vianova and RATP teamed up to analyze data on curb usage in Paris

This also marks the first time Vianova is partnering with RATP, following its corporate venture arm, RATP Capital Innovation’s investment in the startup’s seed round in 2020.

RATP Group
Feb 20th, 2023
We’re mobilised – RATP group

At the same time, RATP Group has developed partnerships with Pôle emploi (French job seekers’ office) agencies, set up sponsorship/co-opting initiatives for new hires, and enhanced its training resources.

RATP
Dec 23rd, 2022
Royal Commission for AlUla signs ‘360 Mobility’ plan services contract with France’s RATP Dev, marking a new step towards a sustainable and smart public mobility network in AlUla | RATP Newsroom

Earlier this year, on behalf of the Royal Commission for AlUla, RATP Group launched the autonomous POD vehicles service in AlUla's Old Town serving visitors and residents.

Brown Brothers Media
Dec 22nd, 2022
Paris-based Vianova bags €6M from Baloise, others to solve complex mobility challenges | Silicon Canals

Paris-based Vianova, a collaborative mobility data platform, announced on Thursday that it has secured €6M in a Series A round of funding led by Baloise.

Brown Brothers Media
Nov 15th, 2021
Amsterdam-based VC Ponooc backs French urban mobility management platform Vianova in €2.6M Seed round | Silicon Canals

Vianova, a Paris-based urban mobility management platform, announced that it has secured $3M (approx €2.6M) funding in the Seed round.