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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 12
Full-timeVeliko Tarnovo, BulgariaIn-person

About the Job

Requirements

  • Experience managing a team in retail.
  • Planning, analysis, and tracking skills using various systems and reports.
  • Good written and spoken English proficiency.
  • Ability to recommend and sell products confidently to create a strong customer experience.
  • Interest in fashion trends and market dynamics, and ability to analyze competitors to increase sales.
  • Ability to adapt, analyze information, and focus on achieving results.

Responsibilities

  • Lead the team in delivering an excellent customer experience while ensuring high operational and merchandising standards and confidently presenting and selling products.
  • Take responsibility for store performance.
  • Analyze sales, identify improvement opportunities, set goals, and create strategies to improve results, profitability, and effective inventory management.
  • Organize the team's workflow and schedule, ensuring smooth store opening and closing.
  • Select new team members, conduct training, and develop the team while promoting an inclusive culture, teamwork, professional development, and innovative thinking.
  • Monitor current fashion trends, customer preferences, and market dynamics to ensure relevance and competitive advantage.
  • Represent yourself and the company positively and professionally.
  • Actively promote the loyalty program.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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