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Streamline Healthcare Solutions

Behavioral health EHR with care management

Billing Business Analyst

Full-Time
$70k - $120k/yr
Mid
Bachelor's
New Mexico, USA+35 moreMore locations: Washington, USA | Kansas, USA | Pennsylvania, USA | Oregon, USA | Iowa, USA | California, USA | Vermont, USA | Texas, USA | Florida, USA | New Hampshire, USA | Nevada, USA | South Carolina, USA | Georgia, USA | Arizona, USA | Mississippi, USA | Tennessee, USA | Virginia, USA | Arkansas, USA | Minnesota, USA | Colorado, USA | Utah, USA | Oak Brook, IL, USA | New York, NY, USA | Maryland, USA | Wisconsin, USA | Massachusetts, USA | North Carolina, USA | Missouri, USA | Kalamazoo, MI, USA | Ohio, USA | New Jersey, USA | Indiana, USA | Michigan, USA | Illinois, USA | Idaho, USA
RemoteUp to 30% travel required.
Business & StrategyBusiness Analysis
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in psychology, social work, or another related field is required.
  • Experience working in the behavioral healthcare industry in a billing environment is required.
  • Knowledge of customer and personal service principles is required.
  • Complex problem-solving, judgment, and decision-making skills are required.
  • Interpersonal skills and effective written and oral communication skills are required.
  • Strong analytical skills, problem-solving abilities, and attention to detail are required.
  • The ability to prioritize work and daily tasks is required.
  • A strong work ethic, drive, motivation, and commitment to quality results are required.
  • The role requires the ability to travel up to 30%.
Responsibilities
  • Build relationships with customers and conduct needs assessments to identify organizational electronic health record requirements.
  • Map customer workflows to the software.
  • Confer with customers about software needs and develop solutions to customer user requirements and problems.
  • Coordinate with customers and staff on updates to customer environments, test application environments, and ensure they are functioning.
  • Develop, document, and revise application design procedures, test procedures, and quality standards, including testing new build designs.
  • Create training materials and presentations, and conduct training sessions to help new users learn the application.
Desired Qualifications
  • Experience with electronic health records is preferred.

About the company

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Streamline Healthcare Solutions

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Website

Streamline Healthcare Solutions offers an all-in-one, web-based electronic health record system for behavioral health organizations. The flagship SmartCare includes EHR, care management, ePrescribing, and primary care in a single suite, and can be installed on-site or hosted by Streamline. It operates as an integrated, browser-based platform where clinicians document visits, manage treatment plans, prescribe medications electronically, and coordinate primary care within one system. The product is tailored for the behavioral health market with enterprise-wide deployment and customizable workflows, aiming to help providers run operations more efficiently, improve care coordination, and reduce administrative overhead.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Kalamazoo, Michigan

Founded

2003

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 2026 SMARTscribe and SMARTcomply embed AI into daily documentation and compliance workflows.
  • April 2026 SMARTdispense is live at Helio Health, Tacoma-Pierce County, and Community Behavioral Health Clinic.
  • August 2026 OhioGuidestone expands Streamline across 50,000 annual patients and 22 Ohio partnerships.

What critics are saying

  • Oracle Health, Netsmart, and Qualifacts bundle broader platforms and pressure pricing by 2027.
  • Dependence on public-sector behavioral health budgets exposes Streamline to slow procurement cycles and renewal shocks.
  • If AI add-ons fail clinically, SmartCare loses differentiation against faster-moving competitors by 2027.

What makes Streamline Healthcare Solutions unique

  • Since 2003, Streamline built only behavioral-health EHRs, not broad hospital software.
  • SmartCare unifies EHR, practice management, ePrescribing, primary care, and dispensing workflows.
  • September 2026 OhioGuidestone and 2026 STEPS wins show enterprise multi-site agency traction.

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Benefits

  • Remote Work Options
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

9%

1 year growth

10%

2 year growth

10%
HealthTech HotSpot
Aug 12th, 2026
OhioGuidestone selects Streamline Healthcare Solutions as its electronic health record partner.

OhioGuidestone selects Streamline Healthcare Solutions as its electronic health record partner. OAK BROOK, Ill.-(BUSINESS WIRE)-#EHR-Following a comprehensive evaluation process, OhioGuidestone, Ohio's leader in community behavioral health, has selected Streamline Healthcare Solutions and its SmartCare(TM) EHR platform as its electronic health record (EHR) partner. OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. As the organization continues to grow and expand into new service lines including primary care, OhioGuidestone sought a technology platform capable of supporting its long-term strategic vision while delivering a unified experience across programs, clinical operations, and revenue cycle functions. "We are excited to partner with OhioGuidestone and support their mission of transforming the lives of children, adults, and families across Ohio. Throughout the evaluation process, OhioGuidestone demonstrated a clear commitment to investing in technology that will enhance care delivery today while supporting continued growth and innovation in the future. We look forward to building a long-term partnership and helping their team leverage SmartCare(TM) to improve operational efficiency, strengthen outcomes, and expand access to care for the communities they serve," said Navid Asgari, Chief Executive Officer of Streamline Healthcare Solutions. Streamline's SmartCare(TM) platform emerged as the preferred solution due to its ability to support large, multi-faceted behavioral health organizations through an enterprise single-platform software. The SmartCare platform provides the scalability, flexibility, and operational efficiencies necessary to support organizational growth while simplifying clinical and financial workflows across diverse programs and services. As an established leader in the Ohio behavioral health market, Streamline currently supports 22 partnerships and more than 8,000 end users statewide. OhioGuidestone's leadership team was particularly impressed by Streamline's extensive experience serving large behavioral health organizations, proven track record of success, and deep understanding of Ohio's behavioral healthcare landscape. Throughout the evaluation process, OhioGuidestone also recognized Streamline's commitment to being a true strategic partner rather than simply a software vendor. Streamline's collaborative approach includes active participation in state and product-focused user groups, direct access to experienced EHR and behavioral health leaders, and a strong focus on incorporating customer feedback into ongoing product development. "Selecting the right EHR is an important investment in the future of OhioGuidestone and the individuals and families we serve. We were looking for a partner that could bring together the technology, flexibility, and scalability needed to support our growing organization while making it easier for our teams to do what they do best: provide high-quality, compassionate care. Streamline's SmartCare platform and its collaborative approach stood out throughout our evaluation process, and we are confident this partnership will help us strengthen our operations, better connect information across our continuum of care, and position OhioGuidestone for continued innovation and growth," said Rob Law, Chief Information Officer of OhioGuidestone. About OhioGuidestone With compassion and respect, OhioGuidestone helps people across the lifespan navigate life's challenges and opportunities. As the state's leader in community behavioral health, HealthTech HotSpot LLC focus on the needs of the whole person, empowering them to take steps towards their healthiest future. OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. About Streamline Healthcare Solutions Since 2003, Streamline Healthcare Solutions has focused exclusively on Behavioral Health and Human Services. HealthTech HotSpot LLC understand people choose to work in behavioral health based on a deep desire to help others. HealthTech HotSpot LLC partner with its customers to provide innovative technology solutions that help them improve the quality of life for those they serve. Streamline's SmartCare(TM) platform sets a new standard for Behavioral Health EHRs. Its dependability and stability provide organizations with the control they need to succeed in today's complex environment, while its flexibility enables them to transform the way they provide care to meet the exciting promise of tomorrow. For more information, visit streamlinehealthcare.com. For media inquiries, please contact: Michelle Murray, Director of Marketing Streamline Healthcare Solutions Email: [email protected] Phone: 877-467-4742 Katy Baumbach, Director of Marketing and Communications OhioGuidestone Email: [email protected] Phone: 216-255-9809 August 13th, 2026 August 12th, 2026

Associated Press
Apr 7th, 2026
Streamline Healthcare Solutions launches SMARTdispense™ for medication-assisted treatment in opioid programs

Streamline Healthcare Solutions has launched SMARTdispense™, a new module within its SmartCare™ platform designed to support medication-assisted treatment workflows in opioid treatment programs. The solution integrates front-desk check-in, dosing workflows, pump integration, inventory management and compliance reporting into a unified system. SMARTdispense™ includes built-in clinical safeguards such as dose-threshold confirmations, toxicology screening requirements and configurable client holds. It supports medications including methadone, buprenorphine and naloxone, with bottle- and lot-level tracking and DEA regulatory reporting. The module is already operational at Tacoma-Pierce County Health Department, Community Behavioral Health Clinic and Helio Health, with additional implementations scheduled throughout 2026. The solution aims to help high-volume clinics operate more efficiently whilst maintaining regulatory compliance.

Business Wire
Apr 7th, 2026
Streamline Healthcare Solutions announces launch of SMARTdispense(TM), advancing medication dispensing, clinical safety, and compliance within SmartCare(TM).

Streamline Healthcare Solutions announces launch of SMARTdispense(TM), advancing medication dispensing, clinical safety, and compliance within SmartCare(TM). OAK BROOK, Ill.-(BUSINESS WIRE)-Streamline Healthcare Solutions, a leading provider of enterprise software solutions built specifically for behavioral health and human services, today announced the launch of SMARTdispense(TM), a new module within its SmartCare(TM) integrated EHR and practice management platform designed to support medication-assisted treatment workflows in opioid treatment programs (OTPs). SMARTdispense(TM) brings together front-desk check-in, dosing workflows, pump integration, inventory management, and audit-ready reporting into a single, unified experience. This enables high-volume clinics to operate more efficiently while maintaining consistent clinical safeguards and regulatory compliance. Unlike traditional medication-assisted treatment workflows that rely on disconnected systems, SMARTdispense(TM) integrates clinical, medical, billing, and compliance processes directly within SmartCare(TM), reducing operational bottlenecks and improving coordination across care teams. "Opioid treatment programs shouldn't have to rely on fragmented systems to deliver critical care. With SMARTdispense(TM), we're bringing dispensing, clinical safeguards, and compliance together in a single, integrated experience within SmartCare(TM). This is about setting a higher standard. It gives providers the tools they need to operate more efficiently, reduce risk, and deliver better outcomes at scale," said Navid Asgari, Chief Executive Officer of Streamline Healthcare Solutions. Designed for real-world OTP workflows, SMARTdispense(TM) supports clinic dosing, take-home and exception workflows, re-dispensing with audit tracking, and on-demand labeling, while surfacing key client information at the point of dispensing to support faster, safer decision-making. The module introduces built-in clinical safeguards and configurable controls, including dose-threshold confirmations, toxicology screening requirements, configurable client holds, and support for titration and taper workflows. These capabilities help standardize safe medication-assisted treatment delivery and reduce risk. To support compliance and continuity, SMARTdispense(TM) delivers audit-ready documentation, DEA and regulatory reporting, and downtime-ready workflows, ensuring accurate records even when dispensing equipment is unavailable. Integrated inventory and machine management provide bottle- and lot-level tracking with support for industry-standard methadone dispensing pumps. SMARTdispense(TM) supports medications commonly used in medication-assisted treatment programs, including methadone, buprenorphine, and naloxone. The solution is already live in production at Tacoma-Pierce County Health Department (WA), Community Behavioral Health Clinic (IL), and Helio Health in New York (NY), with additional implementations scheduled throughout 2026. By enabling faster dosing operations, stronger clinical safeguards, and audit-ready compliance within a single platform, SMARTdispense(TM) helps organizations deliver more efficient, compliant, and patient-centered care. About Streamline Healthcare Solutions Streamline Healthcare Solutions provides enterprise software solutions built specifically for the Behavioral Health and Human Services market. For over two decades, we have partnered with providers across the country to build SmartCare(TM), an integrated EHR and practice management platform designed to meet the complex needs of behavioral health organizations delivering whole-person care. SmartCare(TM) supports the full continuum of behavioral health services, from initial outpatient assessment to residential treatment. Purpose-built for behavioral health, SmartCare(TM) offers an intuitive user experience, real-time data insights, and the adaptability needed to navigate today's rapidly evolving care landscape. Its robust functionality enables care coordination across service lines while helping organizations maximize financial and clinical outcomes. At Streamline, we are committed to delivering technology that empowers people who improve the quality of life for those in need. Proud of our twenty-year legacy and energized by the challenges ahead, we remain a trusted partner delivering customer-focused solutions that strengthen care, foster connections, and advance lasting clinical progress. For more information, visit www.streamlinehealthcare.com. Contacts. Streamline Healthcare Solutions Britt McNichols 312-401-0512 [email protected] More News From Streamline Healthcare Solutions OAK BROOK, Ill.-( BUSINESS WIRE )-Streamline appoints Danny Gladden as Chief Clinical Officer, bringing 20+ years of behavioral health and health IT leadership... OAK BROOK, Ill.-( BUSINESS WIRE )-Streamline Healthcare Solutions, a leading provider of Electronic Health Record (EHR) solutions to the Behavioral Health market, today unveiled its new brand for the company and its SmartCare(TM) EHR platform as part of its 20th Anniversary celebrations. "We can't think of a better way to celebrate 20 years than by unveiling a new brand, one that captures the essence of all we've learned over two decades in behavioral health and how that informs our mission of emp... OAK BROOK, Ill.-( BUSINESS WIRE )-Following a comprehensive evaluation, CalMHSA (California Mental Health Services Authority) has selected Streamline Healthcare Solutions as its technology partner in offering the SmartCare(TM) Electronic Health Record (EHR) to counties across the state. CalMHSA, which provides California counties with an independent administrative and fiscal intergovernmental structure, has undertaken a major initiative to better enable counties to leverage best practices and econ...

Business Wire
Feb 9th, 2026
Streamline Healthcare Solutions appoints Danny Gladden as chief clinical officer

Streamline Healthcare Solutions has appointed Danny Gladden as Chief Clinical Officer. Gladden brings over 20 years of experience in behavioural health and social care, spanning clinical practice, operations and healthcare technology. Most recently, he served as General Manager and Director of Behavioral Health and Social Care at Oracle Health. A licensed clinical social worker, Gladden has focused on ensuring technology supports clinicians and care delivery workflows. Streamline provides enterprise software solutions for the behavioural health and human services market. Its SmartCare platform is an integrated electronic health record and practice management system designed for behavioural health organisations delivering whole-person care across the full continuum of services.

Streamline Healthcare Solutions
Mar 26th, 2025
Streamline Healthcare Solutions Announces Partnership with Eleos to Enhance AI-Powered Documentation and Compliance

Oak Brook, Illinois - March 26, 2025 - Streamline Healthcare Solutions, a leading provider of Electronic Health Record (EHR) technology for behavioral health and human services organizations, is pleased to announce a partnership with Eleos, the industry leader in AI-driven documentation and compliance solutions.