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WoodGreen Community Services

Delivers social services, housing, employment

Youth Worker - Congregate Care

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada$57.6k

About the Job

Requirements

  • A university or college degree/diploma in Child and Youth Work, Social Work, or equivalent is required.
  • At least one year of relevant work experience, preferably in a live-in setting.
  • Demonstrated knowledge and experience with at-risk adolescents and young adults.
  • Understanding of the complex issues facing clients.
  • Appreciation of engaging youth and families using a strengths-based, relationship-based approach.
  • Sensitivity and ability to work with a diverse client and staff group.
  • Ability to exercise professionalism and sound judgment in conflictual and stressful situations.
  • Ability to work independently and effectively as part of a multidisciplinary team.
  • Ability to resolve issues with supervisors and co-workers respectfully and cooperatively in accordance with the agency culture and philosophy.
  • Interpersonal and conflict resolution skills.
  • Verbal and written communication skills.
  • Administrative and organizational skills.
  • Computer skills.
  • Valid First Aid/CPR certification.
  • Valid UMAB certification.
  • Completion of required suicide prevention and intervention training.

Responsibilities

  • Promote a safe and therapeutic environment and establish therapeutic relationships with clients through role modeling consistent with the agency mission, vision, and values.
  • Incorporate a strengths-based, relationship-based philosophy of care and a belief in the resilience of youth.
  • Provide direct client care and supervision to clients in the live-in program.
  • Perform the duties of a Primary Worker for assigned clients.
  • Promote and integrate youth and family engagement.
  • Promote an inclusive environment that advances equity and respects diversity.
  • Assess and understand client mental health needs through a developmental and trauma-informed lens, and offer and actualize methods of intervention that are not psychotherapy, in compliance with relevant legislation and CRPO guidelines regarding the Controlled Act of Psychotherapy.
  • Maintain client records according to agency standards, privacy policies, and legislation.
  • Complete administrative duties within required timeframes.
  • Use communication systems effectively to convey client and program-related information.
  • Develop, implement, evaluate, and participate in life-skills and recreational programming as needed.
  • Maintain responsible oversight of agency finances and assets.
  • Maintain the interior and exterior upkeep of the physical plant and property.
  • Assist with meal preparation as required.
  • Assume the role of Student Placement Supervisor when assigned by the Supervisor based on skill and experience level.
  • Reconcile client medication for the program before supervisory signoff when assigned by the Supervisor based on skill and experience level.
  • Liaise with other detention sites and the court system, as applicable, to support the level-determination process for youth in the Greater Toronto Area remanded to detention by the courts.
  • Call to determine bed availability across the system, as applicable.
  • Help ensure level-determination documentation and information are communicated to the supervisor promptly, as applicable.
  • Represent the agency professionally when dealing with families, external professionals, the public, and community partners.
  • Participate actively in team meetings.
  • Participate regularly in ongoing training and supervision sessions.
  • Participate in all mandatory agency training.
  • Work in accordance with agency policies and procedures.
  • Work safely in compliance with the Occupational Health and Safety Act and the agency Health and Safety Manual.
  • Work effectively and respectfully as a team member.
  • Identify opportunities and make recommendations regarding agency programs and protocols.
  • Perform other duties as required.

Desired Qualifications

  • Relevant work experience in a live-in setting is preferred.

About the Company

WoodGreen Community Services

Delivers social services, housing, employment

WoodGreen Community Services offers a broad range of social supports to Toronto residents, including housing resources, health care, seniors’ programs, support for neurodiverse people and their caregivers, financial counselling, employment services, child care, and settlement services for immigrants and refugees. It delivers these through interdisciplinary teams and partnerships that coordinate access to housing, health, education, and employment, helping clients navigate barriers and build skills. As one of the largest social service agencies in Toronto, WoodGreen differentiates itself by co-designing services with clients and the community and by serving as a United Way Anchor Agency connected to a broader network. Its goal is to empower individuals and communities to overcome barriers, improve well-being, and gain independence and opportunity.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
Not listed

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