Senior AVP – Agentic AI
EXL
Senior AVP – Agentic AI
EXL
Analyzes business data and runs outsourced operations
Role Overview
The Sr. AVP (D2) – Senior Principal Architect, Technology Cloud & Infrastructure is a foundational technology leadership role responsible for shaping EXL’s cloud, infrastructure, and agentic‑AI‑ready architecture at enterprise scale.
This role operates at the intersection of architecture, security, automation, and business outcomes, providing deep technical stewardship while influencing senior stakeholders across business, delivery, risk, and governance. The incumbent will act as a technology authority, solution catalyst, and strategic advisor, ensuring platforms are secure‑by‑design, scalable‑by‑default, and outcome‑aligned.
Core Skills & Expertise
Leadership Attributes
Success Measures
Education
Certifications (Preferred / Strongly Desired)
Key Responsibilities
Enterprise Architecture & Strategy
Cloud, DevSecOps & Automation
Security‑Aligned Architecture
Solution Leadership & Problem Solving
Stakeholder & Executive Engagement
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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