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Maven AGI

AI-driven SaaS platform for enterprise support

Sales Development Representative

Full-Time
$65k/yr+ Equity
Junior, Mid
Bachelor's
San Francisco, CA, USA
In Person
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • 1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment.
  • Proven experience in cold calling and lead generation.
  • Familiarity with technical concepts, including API integrations and data ingestion processes.
  • Experience with CRM software, such as Salesforce, and sales automation tools.
  • A bachelor's degree in Business, Marketing, Communications, or a related field.
  • Ability to work in a fast-paced, early-stage startup environment.
Responsibilities
  • Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.
  • Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships.
  • Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.
  • Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.
  • Maintain accurate and up-to-date records in the CRM, tracking lead interactions and progress.
  • Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.
Desired Qualifications
  • Passion for AI and technology.

About the company

Maven AGI provides an AI-powered customer support platform for large enterprises. It uses AI agents and large language models to triage incoming tickets by priority and route them to the most qualified human agents, integrating with existing support systems as a SaaS. The product is offered in tiered plans with ongoing updates to add more AI features and customization. Its focus on Fortune 2000 companies and enterprise-scale workloads aims to reduce costs, improve response times, and raise customer satisfaction.

Company Size

51-200

Company Stage

Series B

Total Funding

$86M

Headquarters

Boston, Massachusetts

Founded

2023

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Simplify's Take

What believers are saying

  • Maven earned six G2 badges on April 2, 2026, including Best Support.
  • Customer stories cite 93% autonomous resolution at Mastermind and 60% more tickets at Clio.
  • August 2026 updates added Copilot, Charter Templates, and Strict Return Charters.

What critics are saying

  • G2 reviewers in 2026 still complain about high pricing, steep learning, and weak documentation.
  • Zendesk, Salesforce, and ServiceNow can bundle adjacent AI features into existing contracts.
  • A 2026 voice failure would strand Maven between chatbot vendors and contact-center suites.

What makes Maven AGI unique

  • ISO/IEC 42001, SOC 2, and PCI-DSS certifications make regulated deployments easier.
  • Maven Voice, launched August 14, 2025, handles live calls across languages and channels.
  • AWS Marketplace availability since July 16, 2025 shortens enterprise procurement cycles.

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Benefits

  • Company Equity

Growth & Insights and Company News

6 month growth

3%

1 year growth

5%

2 year growth

6%
PR Newswire
Aug 14th, 2025
Maven Voice Brings Unbelievably Human AI Conversations to Your Next Customer Support Call

BOSTON, Aug. 14, 2025 /PRNewswire/ - Maven AGI today introduced Maven Voice: a voice AI agent for live calls that understands context and responds naturally in any situation.

StreetInsider
Jun 18th, 2025
Maven AGI Secures $50M Series B Funding

Maven AGI, an enterprise AI company, has raised $50 million in Series B funding led by Dell Technologies Capital, with participation from Cisco Investments and SE Ventures. This brings their total funding to $78 million. The funding will support Maven's expansion, product development, and go-to-market efforts. Maven has grown to 40 enterprise customers and $7 million in revenue in 2024, with a 100% customer renewal rate.

PR Newswire
Nov 20th, 2024
Maven AGI Launches Enterprise AI Platform to End Frustrating Customer Experiences

Maven AGI launches enterprise AI platform to end frustrating customer experiences.

FinSMEs
May 29th, 2024
Maven AGI Raises $20M in Series A Funding

Maven AGI, a Boston, MA-based AI customer support startup, raised $20M in Series A funding

MediaPost
May 29th, 2024
Google, OpenAI, HubSpot Execs Infuse AI Startup With Millions In Financial Backing

Maven AGI has closed a Series A $20 million round of funding led by M13, with participation from Lux Capital, E14 Fund (MIT founder fund), as well as executives from OpenAI, Google, HubSpot, Stripe, and others.