Villa Attendant

Job Description

• All the assigned villas must be cleaned as per housekeeping standard
• Ensure that our Accor Hotel’s values are being practiced/demonstrated in our daily interactions with our colleagues and external guests.
• Ensure to keep professional and amicable interactions with all the departments in the resort and to each individual regardless of their job levels.
• Ensure that all maintenance issues raised daily (work orders) and liaise with Housekeeping supervisor to make sure the requested jobs are attended put the resort standard.
• Follow-up any pending maintenance issues from engineering department not exceeding a day.
• Communicate with Housekeeping coordinator or supervisor regarding the status of the villas at all times.
• All the vacant villa must keep vacant clean inspect status throughout the day .
• Ensure the cleanliness of guest villas and public areas are uttermost important and this is 100% responsibility of housekeeping team.
• Understand daily movements, schedule tasks, events and special requests.
• Ensure all the guest requests and preferences are attended within 10 minutes without any delay.
• Understand the operational demands, urgencies and priorities while working on villa attendant shift.
• Maintain quality and the standard of the housekeeping service at all time without compromising.

Qualifications

• Prior experience as housekeeping attendant.
• Writing, reading & oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Team player with strong interpersonal skills and attention to detail

Additional Information

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.