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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipWood River, IL, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Actively look for ways to help people in a friendly manner, notice patients’ reactions, and respond appropriately.
  • Use and understand verbal and written communication to interact with patients and colleagues; actively listen by giving full attention, taking time to understand points, asking questions as appropriate, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and full or partial bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose the best course of action among available options.
  • Meet physical requirements including remaining upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger movements; precision machine adjustment; stooping and bending; close visual acuity; occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds; and conveying and receiving detailed spoken instructions.
  • Complete any additional tasks directed by a supervisor or manager.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by showing empathy and genuine care, providing personalized service at pick-up, drive-thru, and over the phone, offering immunizations and other services, and resolving or escalating patient problems.
  • Offer counseling, answer medical questions, and collect patient medical history to provide appropriate care under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge to better assist patients.
  • Remain flexible to scheduling and business needs, support a safe and inclusive team dynamic, and travel voluntarily to stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies, including requirements concerning patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • When permitted, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Be proficient in Microsoft Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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