ASU City Year Student Success Coach

Active City Year Staff members must login to Workday to apply internally.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Compensation: $20.00 - $20.00 Hourly Commensurate with Experience and Location

Position Overview

City Year Student Success Coaches will help students earn academic success, improve their attendance, and develop positive behaviors at school. They will plan and monitor individual student progress and also work with teachers on whole class instruction, breakout spaces, and other in-class student assistance.

Job Description

Applicants must be enrolled at Arizona State University’s Mary Lou Fulton College for Teaching and Learning Innovation. In the Resume/CV section of the application, you must upload a screenshot of your admissions status and semester schedule from MyASU.

Applications are accepted and processed on a rolling basis. With limited roles we recommend you apply early!

Application Instructions

Below are some additional instructions you must follow in order to submit your application. Applications without all of the items listed below will not be moved forward in the hiring process.

A high school diploma or GED is required as of July 1, 2026. In the Education section of your application please include where you received this along with any additional education experience. Failure to meet the requirement will result in your application being withdrawn.

Create a word document with the answers to the following questions and upload in the Resume/CV section of the application.

What is your birthday? Month, Day, and Year

Please identify the age groups you have primarily worked with. Include all that apply.

• Pre-School Ages (0-5)
• Elementary School Ages (5-11)
• Middle School Ages (11-14)
• High School Ages (14-18)
• College Students (18-24)
• None

Short Answer Questions

We encourage candidates to share responses that reflect their own experiences and perspectives. While AI tools like ChatGPT can be helpful, we’re most interested in hearing your personal insights and unique experiences rather than AI-generated responses. It is your story that matters most to us.

Question 1: City Year is a program serving students who attend schools most in need of additional capacity. As a member, you will work as a team to create learning environments where all students can succeed. In addition to supporting students, City Year focuses on the leadership and professional development of members. Throughout the year, members will receive robust training, continual coaching, and feedback to help advance their personal and career goals.

Tell us about a personal experience or value that makes you want to work with City Year. In your response include 1-2 aspects of our program you're excited about AND 1-2 skills you'd like to develop during the year.

Question 2: City Year seeks to build positive school and work environments where everyone feels a sense of connection and community. We ask our members to think about how their experiences shape the way that they interact and build relationships with others.

Tell us about a time when you worked with someone or on a team with people who differed from you in work style, experiences, or perspectives. In your response, consider including how you differed from each other, how you worked together, or what you learned from them.

Recommendations

To make a final decision on your application, we require a completed recommendation form from a professional reference. A professional reference is someone who knows you from a work, volunteer, academic, or extracurricular capacity, such as a teacher/professor, advisor/coach, employer, coworker, or group project teammate. A professional reference cannot be a family member, neighbor, mentee, friend, or yourself.

Please note, once you submit your reference’s contact information, an electronic recommendation request form will be emailed to them to be completed.

• Reference First Name & Last Name
• Reference Email Address
• Reference Phone Number
• Please share how you know your reference

As a school day learning coach serving as an ASU City Year Student Success Coach (ASU SSC), your service will focus on coaching and mentoring elementary and high school students. You will help these students earn academic success, improve their attendance, and develop positive behaviors at school. You will plan and monitor individual student progress and also work with teachers on whole class instruction, breakout spaces, and other in-class student assistance.  

This position is unique to the Phoenix location, and only students who are currently enrolled at ASU’s Mary Lou Fulton College for Teaching and Learning Innovation are eligible to apply.  Although the ASU SSC position will have similarities to other City Year Student Success Coach roles across the country, there are key differences in benefits and job scope. 

Hours & Schedule

This is a part-time, temporary (limited benefits) position. Staff are scheduled to work up to 28 hours per week during standard school hours, Monday through Friday. Occasional additional hours may be required for training or special events. This role reports to a City Year Impact Manager and works closely with school staff.

Staff working shifts of 5 hours or more are required to take an unpaid, duty-free 30-minute meal break in accordance with City Year policy.

Key Responsibilities

• Provide small group and one-on-one academic support in literacy and/or math

• Support student engagement and help create a positive school climate

• Track student progress and support data-informed instruction

• Collaborate with teachers, school staff, and City Year staff

• Participate in training and ongoing development

• Support fundraising and capacity building tasks

• Maintain professionalism and reliability in a structured school environment

Competencies

The following are the corps member competencies that are considered in admissions and are focused on over the course of the year through mid and end of year evaluation sessions. 

• Delivering Results

  • Organization: Identifies and adopts processes for managing time and information so that they position themselves to be fully present for service and to complete their tasks.

  • Critical Thinking & Analysis: Analyzes information, considers different perspectives, and makes informed decisions by questioning assumptions and evaluating evidence.

  • Planning & Execution: Plans, prioritizes, and manages tasks and resources effectively.

• Self-Management

  • Accountability: Holds self responsible for the impact that their actions have on team members, goals, and broader organizational mission.

  • Decision-Making: Identifies problems, explores options, considers consequences, and makes choices that maximize positive outcomes, while also learning from mistakes and seeking guidance when needed.

  • Adaptability: Adjusts to new conditions, learns from experiences, and remains effective in changing environments over time.

• Relationship Building

  • Communication: Conveys information effectively and efficiently through successful active listening, written, oral, visual, non-verbal, and contextual expression.

  • Collaboration: Works together with others to achieve a shared goal.

  • Teamwork: Actively works with one or more people who have different skill sets to complete a goal or produce a finished product such as a task, project, or shared ideas.

Physical requirements

• Ability to sit for extended periods and occasionally stand or walk

• Manual dexterity for typing, writing, and handling office equipment

• Visual acuity to read screens and printed materials

• Hearing ability to participate in conversations and respond to phone calls

• Occasional lifting or carrying of items up to 10–20 lbs (e.g., office supplies)

• Ability to communicate clearly in person, by phone, and in writing

Working Conditions

• Operates in a school environment with extended interaction and work with other people – students and adults; team/small group, 1:1 majority of work, some individual work preparation needed

• Requires travel to and from school site; as well as travel to additional meeting/training locations

• Typical schedule: Monday-Friday, between 7:00 am until 3:30 pm

• Noise level is generally high

• Operates in a high-energy setting requiring flexibility and responsiveness to changing needs

• Regular use of computers, tablets, and other technology for lesson planning, reporting, and communication

Compensation

• $20 per hour, 28 hours/week, paid bi-weekly

Benefits

• Bereavement

• 401K plan eligibility and match

• Accrued PTO (In accordance with Arizona law, part-time employees will accrue earned paid sick time at a rate of 1 hour for every 30 hours worked)

• ASU SSCs will have access to training and professional development opportunities through City Year and ASU partnerships

• Additional benefits provided by ASU in the areas of tuition discount and credit for service

Eligibility

• Be a U.S. citizen or legal permanent resident with authorization to work in the U.S.

• Be 17-25 by July 1, 2026

• Be currently enrolled as an ASU MLFC college student

• Agree to and complete comprehensive background checks 

Employment at City Year is at-will. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Benefits

This role will not be eligible for City Year's benefit packages and is contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.