Embedded Systems Technician

This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements.  Nomad GCS does not support the H1B Visa for this position.

Position:                Embedded Systems Technician
Division:                Innovative Solutions Group
Department:          Embedded Systems & Human Factors Engineering
Status:                  Full-time

Overview:  The Embedded Systems Technician supports the deployment, configuration, testing, integration, and lifecycle support of Nomad Total Command (NTC) hardware and related systems. Working within the Embedded Systems Engineering department, Embedded Systems Technicians will perform direct labor, and will work closely with Embedded Systems Engineers, Software Engineers, Manufacturing, and Field Service. This role executes engineering-defined processes while ensuring hardware is correctly configured, validated, documented, and supported throughout production and deployment.

The Embedded Systems Technician serves as the primary technical resource responsible for gathering project requirements, hardware configuration, firmware deployment, production support, system validation, and field troubleshooting.

Essential Responsibilities:

Project Meetings & Documentation

• Attend project related meetings and provide feedback on System Requirement Reviews (SRR) Preliminary Design Reviews (PDR) and Customer Design Reviews (CDR).
• Escalate new features or complex system integration to Embedded Systems Engineers.
• Involve Embedded Systems Engineers in project scope or feature changes outside of current integrated hardware.
• Escalate new software requests to the Software Engineering department.
• Gather sufficient project requirements to place Bill of Materials (BoM) orders for embedded hardware under the supervision and/or approval of Embedded Systems Engineers.

NTC Hardware Configuration & Deployment

• Configure NTC hardware according to engineering documentation and customer requirements.
• Flash firmware onto embedded controllers, sensors, communication modules, and supporting hardware.
• Verify firmware revisions and hardware compatibility prior to deployment.
• Apply engineering-approved system configurations and configuration files.
• Prepare production-ready NTC hardware for manufacturing and customer projects.
• Verify configured systems meet engineering and production requirements before release.
• Use configuration tools to produce configuration files for NTC.

Hardware Integration

• Install or assist with installation of embedded controllers, sensors, operator interfaces, networking hardware, and supporting equipment.
• Assemble prototype systems and engineering test hardware.
• Verify wiring, communication networks, connectors, and power distribution.

Testing & Validation

• Execute engineering-developed functional and validation test procedures.
• Test hardware on dedicated test boards before delivery to production while documenting results and raising issues with Engineering.
• Assist with production acceptance testing of NTC hardware.
• Verify communication across CAN, Ethernet, serial, and other embedded communication networks.
• Collect diagnostic information, system logs, and test results.
• Assist with environmental, vehicle, production, and field validation testing.
• Document testing results and report abnormalities to Engineering.

Production Support

• Support Production during NTC hardware installation and commissioning.
• Troubleshoot routine hardware configuration issues using established engineering procedures.
• Escalate hardware design or software-related issues to Engineering.
• Verify customer systems prior to shipment.
• Occasional travel to support NTC production, integration, and commissioning activities.
• Perform basic field support activities, including firmware updates, hardware configuration, and routine troubleshooting, while escalating complex technical issues to Engineering.

Troubleshooting & Field Support

• Troubleshoot NTC hardware, wiring, connectors, sensors, communication devices, and supporting electronics.
• Replace defective hardware modules and verify system operation.
• Collect information supporting engineering root cause investigations.
• Support field personnel during installation and service activities.
• Document corrective actions and recurring issues.
• Travel occasionally as required to support Field Services.

Documentation & Configuration Management

• Maintain hardware configuration records.
• Record firmware revisions and hardware versions.
• Document production changes and hardware modifications.
• Update troubleshooting documentation and assembly procedures.
• Maintain engineering build records and configuration history.
• Assist with engineering-developed hardware configuration automation tools.

Cross Functional Support

• Support Embedded Systems Engineering during prototype development.
• Support Embedded Systems Engineering during hardware integration activities.
• Coordinate with Manufacturing, Quality, Production, and Field Service to resolve hardware-related issues.
• Participate in project meetings as needed and document technical action items.

Qualifications:

• Associate degree, technical certification, or equivalent experience in Electronics Technology, Information Technology, Computer Engineering Technology, Mechatronics, or related field.
• Experience troubleshooting electronic or computer-based systems.
• Ability to read electrical schematics, wiring diagrams, and technical documentation.
• Experience flashing firmware and configuring embedded hardware preferred.
• Familiarity with networking fundamentals including Ethernet and TCP/IP.
• Experience using diagnostic equipment including multimeters and other electronic test equipment.
• Strong organizational and documentation skills.
• Ability to work independently while following engineering procedures.

Physical Demands:

• Ability to stand and sit for extended periods.
• Manual dexterity to operate office equipment.
• Occasionally lift and/or move up to 20 pounds.

• Occasional climbing or hands-on testing activities. 
• Ability to work in office, shop, and vehicle environments as needed. 
• Ability to work safely around energized systems when required.
• Must be able to travel as needed on occasion.

Working Environment:

• Combination of office, production floor, and vehicle-based environments.
• Exposure to manufacturing noise, electrical equipment, and testing environments.
• PPE required when entering production or testing areas.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines.  As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws.