Industrial Service Technician

Get to know East Penn!

With over 75 years of sustainable lead battery and battery accessory manufacturing expertise, East Penn is poised for the energy needs of the future.  At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  Almost 40% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.  Position will include an excellent starting wage, along with a comprehensive benefits package that includes medical, dental, prescription drug, and a 401(K) savings plan.  

East Penn is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EOE/VEVRAA

Overview

East Penn Mfg., a world class leader in automotive battery manufacturing is expanding our service network and has an Industrial Service Technician position open in Western Virginia.  This field technician role requires daily travel to the customers within your Western Virginia territory and occasional travel to our Ashland, VA facility to restock parts and supplies for your service vehicle.  You will be assigned a company service vehicle for use during work assignments and customer visits.  The ideal candidate is highly motivated, works well independently, and has a customer focused mindset.  

Starting hourly wage between $22.00 - $26.00 or more depending on industry experience.

Pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and training.

Responsibilities

Responsible for the mechanical installation, maintenance and service of industrial batteries, chargers and battery charging equipment at the customer’s facility.  Someone with excellent mechanical ability, general electrical knowledge and good customer service and communication skills is a good candidate.

• Dealing with customer complaints and down equipment.
• Travels to customer locations daily.
• Majority of customers are located in the Harrisonbug, VA and Roanoke, VA areas, but the service territory covers all of Western Virginia. 
• Reports to Service Manager based out of Ashland, VA.
• Evaluates battery and charging equipment.
• Must be able to make on‑site repairs of batteries and chargers.
• Must be able to create and maintain documents explaining customer's fleet by type, amp hour, repairs, recommendations, billing, and repairs.
• Maintains regular attendance.
• Ability to work mandatory over time.
• Performs other duties as requested by Management.

Qualifications

Skills: Mechanical ability.  Electrical background, AC/DC preferred with basic knowledge of 240V three phase and 480V three phase.  Strong communication skills and self motivation.

Qualifications:

• Ideal candidate currently resides in the Geater Staunton or Lexington, Virginia areas.
• Must have a valid driver's license and good driving record.

East Penn Benefits

East Penn offers excellent benefits:

• Competitive compensation
• Company service vehicle
• Laptop and cell phone
• Group insurance that includes medical, dental, vision, and prescription coverage
• 401K savings plan
• Life insurance
• Annual bonus
• 9 paid holidays and 10 days of paid time off
• Employee assistance programs
• Fitness Discounts
• Promotional opportunities