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BrightSpring Health Services

Home-based health services and pharmacy solutions

Director of Business Development - Senior Living Pharmacies

Business Development & PartnershipsPosted on Nov 10
Full-timeMiami, FL, USA

About the Job

Requirements

  • A Bachelor's degree and 2 years of experience in a direct business-to-business sales position are required.
  • At least 2 years of experience managing pipeline forecasting or account management in the senior living or long-term care space is required.
  • At least 2 years of experience in a cross-functional or collaborative team environment is required.
  • Experience in long-term care business-to-business sales, new sales pipeline management, upselling or same-store growth, client management, and retention is required.
  • A track record of meeting financial or revenue goals and objectives is required.
  • Experience with long-term care service offerings and the competitive landscape of the long-term care pharmacy space is required.
  • Experience planning, organizing, developing, implementing, collaborating on, and executing marketing and sales campaigns is required.
  • Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction is required.
  • Proficiency with customer relationship management systems, sales acumen, and a track record of successful client management are required.
  • Strong presentation skills are required.
  • Basic-level proficiency in Office Suite, including Word, Excel, and PowerPoint, is required.
  • Applicants must be willing to travel up to 65% of the time for business purposes.
  • Applicants must be able to meet the role's essential functions, with reasonable accommodations available as applicable.
  • The position is subject to a level 2 background screening.

Responsibilities

  • Identify and target new customers and grow existing books of business in collaboration with the Business Development Associate and Associate Vice Presidents.
  • Provide guidance, training, and support to the Business Development Associate to coordinate sales strategies and growth initiatives.
  • Collaborate across functions to implement growth initiatives and ensure new business implementation aligns with client management plans within assisted living chains.
  • Maintain and update customer relationship management databases with assisted living chain profiles, competitive data, and strategic planning details.
  • Act as a liaison between the inside sales team and regional client managers to facilitate transitions and start-ups for new assisted living chain clients.
  • Review client feedback, identify growth opportunities, and implement strategies for ongoing business development in the senior living sector.
  • Use industry datasets to identify profitable assisted living chain targets.
  • Assist with other projects as assigned by the Associate Vice President.
  • Perform other tasks as assigned.
  • Conduct job responsibilities in accordance with the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

About the Company

BrightSpring Health Services

Home-based health services and pharmacy solutions

BrightSpring Health Services delivers home and community-based health services for people with complex or chronic needs, organized into two segments: Pharmacy and Provider. The Pharmacy segment provides specialty, infusion, and community pharmacy services to patients with complex conditions. The Provider segment offers behavioral health, home health, hospice care, and services for individuals with intellectual and developmental disabilities. The company runs an integrated care model through a network of pharmacies and providers to support a continuum of care that includes clinical services, care coordination, and in-home support. Revenue comes from Medicare, Medicaid, and private insurance, reflecting reimbursement across public and private payers. The goal is to coordinate pharmacy and in-home health services to improve access, continuity, and outcomes for patients and to serve managed care organizations with a complete care solution.

Company size
10,001+
Company stage
IPO
Headquarters
Lyndon, KY
Founded
1974

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