Full-Time

Retail Operations Associate

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Entry, Junior

Wilmington, NC, USA

Category
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Prior retail sales, operations, maintenance, or customer-focused experience preferred
Responsibilities
  • Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
  • Uphold company merchandising and presentation standards.
  • Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • Experiential retailing concepts are redefining sports retail and boosting customer engagement.
  • Strategic promotions and loyalty programs capitalize on consumer demand for deals.
  • Mobile commerce optimization can drive significant revenue growth for Dick's Sporting Goods.

What critics are saying

  • Closure of 35 stores in California may impact regional market presence and sales.
  • Increased reliance on promotions could pressure profit margins.
  • Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

What makes Dick's Sporting Goods unique

  • Dick's Sporting Goods offers exclusive brands and experiential retail concepts like 'House of Sport'.
  • The company has a strong omnichannel presence, integrating online and physical store experiences.
  • Dick's loyalty program, ScoreCard, enhances customer retention and repeat business.

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Benefits

Flexible Work Hours

Remote Work Options