TMF Group

Global corporate administration: accounting, payroll, HR

Invoices & Payments Operations Support Analyst

Enterprise ApplicationsPosted on Nov 11

Full-timeBogotá, Bogota, ColombiaNo salary listed

About the Job

Requirements

At least 1–3 years of experience administering Treasury or Banking applications, or experience as a Kyriba user.
Experience with Accounts Payable (AP), Accounts Receivable (AR), and internal finance or ERP systems.
Strong understanding of payment processing and banking operations.
Knowledge of international banking practices and payment processes.
Familiarity with SWIFT standards and messaging, including ISO 20022 and MT message formats.
Experience with bank statement processing and account reconciliation.
A Treasury or Finance background and an understanding of international banking practices.
Fluency in written and spoken English.

Responsibilities

Provide day-to-day support for Kyriba and associated treasury applications.
Investigate and resolve payment, bank connectivity, and system-related issues.
Coordinate with Kyriba Support to resolve incidents, implement enhancements, and deploy new features.
Monitor and troubleshoot payment processing and bank statement integration issues.
Create and maintain supplier records in Medius to support procurement.
Configure and maintain legal entities within Medius.
Create, update, and manage general ledger (GL) accounts for accurate financial allocation and reporting.
Manage Medius user access, roles, and permissions in line with business needs.
Support audit requests and ensure compliance within Medius.
Support end-to-end payment processing activities.
Investigate payment rejections, exceptions, and bank inquiries.
Track payment statuses and resolve operational issues in a timely manner.
Apply knowledge of SWIFT MT and MX / ISO 20022 payment formats.
Assist business teams and clients with payment-related requests and troubleshooting.
Monitor and troubleshoot application programming interface (API), data platform, extract-transform-load (ETL), and internal-system connections.
Manage user onboarding, modifications, and offboarding.
Maintain security roles, access permissions, and user profiles.
Support access reviews and meet governance and audit requirements.
Ensure adherence to segregation-of-duties and security-control requirements.
Support onboarding for new clients, entities, bank accounts, and users.
Configure banking structures and payment workflows.
Coordinate with implementation teams and local business offices during transitions to production.
Support smooth migration and adoption for end users.
Provide Level 1 support to the Centralized Operations team and local offices.
Prepare and maintain standard operating procedures (SOPs), process documentation, and knowledge articles.
Support annual ISAE 3000 and ISAE 3402 audit exercises.
Participate in access reviews and compliance assessments.
Ensure payment processes comply with internal controls and regulatory standards.

Desired Qualifications

Experience in automation and reporting using a variety of technologies is highly desirable.

We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are looking for a Payment Operations Support Analyst to help connect our payment technology with TMF’s client servicing and operational teams. In this role, you will provide operational and functional support across banking platforms, ensuring secure, efficient, and compliant payment processing globally. You will work closely with business teams, banks, clients, and technology providers to support smooth and reliable payment operations.

Key Responsibilities

TMS (Kyriba) Application Support

Provide day-to-day support for Kyriba and associated treasury applications.
Investigate and resolve payment, bank connectivity, and system-related issues.
Coordinate with Kyriba Support for incident resolution, enhancements, and implementation of new features.
Monitor and troubleshoot payment processing and bank statement integration issues.

AP Automation (Medius) Support

Create and maintain supplier records in Medius to support efficient procurement.
Configure and maintain legal entities within Medius to enable operational readiness.
Create, update, and manage GL accounts to ensure accurate financial allocation and reporting.
Manage user access, roles, and permissions in line with business needs.
Support audit requests and ensure compliance within Medius.

Payment Operations Support

Support end-to-end payment processing activities.
Investigate payment rejections, exceptions, and bank inquiries.
Track payment statuses and ensure timely resolution of operational issues.
Apply knowledge of SWIFT MT and MX / ISO 20022 payment formats.
Assist business teams and clients with payment-related requests and troubleshooting.
Monitor and troubleshoot API, data platform, ETL, and internal-system connections.

User and Access Administration

Manage user onboarding, modification, and offboarding activities.
Maintain security roles, access permissions, and user profiles.
Support access reviews and comply with governance and audit requirements.
Ensure adherence to segregation-of-duties and security-control requirements

Client and Business Onboarding

Support the onboarding of new clients, entities, bank accounts, and users.
Configure banking structures and payment workflows.
Coordinate with implementation teams and local business offices during transitions to production.
Ensure a smooth migration and adoption experience for end users. Provide Level 1 support to the Centralized Operations team and local offices.

Documentation, Audit, and Compliance

Prepare and maintain SOPs, process documentation, and knowledge articles.
Support annual ISAE 3000 and ISAE 3402 audit exercises.
Participate in access reviews and compliance assessments.
Ensure payment processes comply with internal controls and regulatory standards.

Key Requirements

Min 1-3 years of experience administrating Treasury or Banking applications or as a Kyriba user.
Experience with Accounts Payable (AP), Accounts Receivable (AR), and internal finance/ERP systems.
Strong understanding of payment processing and banking operations.
Knowledge of international banking practices and payment processes.
Familiarity with SWIFT standards and messaging, including ISO 20022 and MT message formats.
Experience with bank statement processing and account reconciliation.
Treasury or Finance background and an understanding of international banking practices.
Experience in automation and reporting utilising a variety of technologies would be highly desirable.
Fluent in both written and spoken English.

What’s in it for you?

Career Development Paths

Work with colleagues and clients from around the world on interesting and challenging tasks.
We offer internal career opportunities, so you can advance your career within TMF.
Ongoing development is supported through global learning opportunities via the TMF Business Academy.

Make An Impact

You’ll help us make the world a simpler place for our clients to do business.
Through our Corporate Social Responsibility program, you’ll also make a difference in the communities where we work.

A Supportive Environment

A strong feedback culture helps build an engaging workplace.
Our inclusive work environment allows you to work from our offices around the world as well as from home, helping you find the right work-life balance to perform at your best.

We’re looking forward to getting to know you!

About the Company

TMF Group

Global corporate administration: accounting, payroll, HR

TMF Group provides outsourced administrative services for multinational companies, including accounting, tax, HR, payroll, and corporate secretarial duties. Its product works through a global network of offices in over 80 jurisdictions, delivering back-office, compliance, and regulatory tasks to help companies operate across borders. The company differentiates itself by its large international footprint, breadth of services, and long track record of growth through acquisitions, creating a one-stop back-office partner for global businesses. TMF Group’s goal is to support clients in running compliant, efficient operations worldwide by acting as their behind-the-scenes administrative backbone.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Amsterdam, Netherlands
Founded: 1988

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