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PENN Entertainment

Operates casinos, racetracks, and online betting

Event Center Bartender

Dining, Bar & Counter ServicePosted on Nov 12
Full-timeCharles Town, WV, USANo salary listedIn-person

About the Job

Requirements

  • Possess a high school diploma or general education degree (GED), or have three months of related experience and/or training, or an equivalent combination of education and experience.
  • Read and comprehend simple instructions, short correspondence, and memos, and write simple correspondence.
  • Effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
  • Add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Apply common-sense understanding to carry out detailed but uninvolved written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Qualify for licensing with the West Virginia Racing Commission.
  • Obtain proper Food Handler Certification.
  • Maintain a valid West Virginia racing license, Food Handlers permit, and TIPS certification.
  • Adjust to a non-consistent schedule and regularly participate in scheduled Event Center events.
  • Work in conditions occasionally involving wet or humid environments, moving mechanical parts, and risk of electrical shock; the noise level is usually moderate.

Responsibilities

  • Assist in the setup and breakdown of events.
  • Prepare and serve alcoholic and nonalcoholic beverages as needed.
  • Enter all orders into Micros promptly.
  • Anticipate guests' needs and follow the steps of service outlined in the training manual.
  • Total bills and accept payment in accordance with Food and Beverage internal controls.
  • Immediately communicate guest comments or concerns to the supervisor.
  • Complete tasks assigned by the supervisor and adhere to HCCTR and all Food and Beverage policies and service standards.
  • Deliver ACES guest service during every transaction and support department and company customer-service standards and programs.
  • Consistently deliver high-quality food and service to local and international guests to encourage repeat visits.
  • Ensure sanitation in all food and beverage outlets meets or exceeds Health Department and OSHA guidelines.
  • Demonstrate behavior in accordance with property and departmental service guarantees and property core values.
  • Maintain professional grooming and appearance in accordance with the established policy.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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