All Accor

Global hotel management, franchising, loyalty program

Arrumador

Janitorial ServicesUpdated on Nov 11

Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Responsibilities

Clean guest rooms during guests’ stays and after checkout, change linens, and replenish amenities.
Organize the cleaning cart with the supplies, equipment, linens, cleaning products, and amenities needed to service rooms.
Complete checklists for maintenance items, minibars, and stationery, and report irregularities or restocking needs to a supervisor.
Maintain the cleanliness and order of vacant rooms, corridors, the elevator hall, and the floor service pantry.
Identify items left behind in rooms and deliver them to the immediate supervisor.
Collect guests’ laundry for delivery to an external laundry service.
Place used linens in appropriate bags for delivery to the laundry and report any damage to a supervisor.
Record general room-occupancy information, including guest counts and room status, following established procedures.
Apply the area’s “Auto Controle” processes and procedures.
Care for assigned equipment and supplies, and safeguard the floor key according to established procedures.

Desired Qualifications

Completed secondary education.

Descrição da vaga

Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades).

Organizar o carrinho de limpeza, acondicionando todos os materiais, equipamentos, utensílios e outros objetos necessários à arrumação e limpeza dos apartamentos (enxovais, produtos de limpeza, amenidades, aspirador de pó, vassoura etc.).

Efetuar o check-list de itens de manutenção, frigobar e papelaria, bem como informar o superior sobre eventuais irregularidades e necessidades de reposição.

Conservar a limpeza e arrumação de todos os apartamentos vagos.

Zelar pela limpeza do corredor e hall do elevador.

Identificar objetos deixados/esquecidos nos apartamentos e entregá-los ao superior imediato.

Efetuar a coleta das roupas dos hóspedes a serem enviadas à lavanderia externa.

Manter limpa e organizada a copa de serviços do andar.

Acondicionar os enxovais usados em sacos apropriados para entrega à lavanderia, bem como informar eventuais danos/estragos no enxoval, ao superior imediato.

Registrar informações gerais sobre a ocupação dos apartamentos (quantidade de hóspedes por apartamento/status de UH, arrumação etc.), seguindo procedimentos preestabelecidos.

Aplicar os processos e procedimentos do “Auto Controle” da área;

Zelar pelos equipamentos e materiais sob sua responsabilidade.

Zelar pela guarda da chave do andar, seguindo critérios e procedimentos preestabelecidos.

Qualificações

Desejável Ensino médio completo

Informações adicionais

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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