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StepStone Hospitality

Manages hotels and restaurants for property owners

Catering Sales Manager

Field SalesConfirmed live in the last 24 hours
Full-timeNeedham, MA, USAIn-person

About the Job

Requirements

  • Demonstrated organizational and communication skills, multitasking proficiency, and hospitality sales experience.
  • Ability to book catering business and detail events, sell to varied market segments with a focus on social markets, and collaborate with operations to execute group, meeting, and social-event business.
  • Ability to develop strategic plans to maximize revenue, meet sales goals by acquiring and nurturing clients, and quote rates and availability in coordination with revenue management.
  • Ability to communicate effectively with hotel departments and work independently.
  • Ability to work with outside catering companies and local vendors to execute events.
  • Ability to log sales activity in sales software and use the onsite sales system; proficiency in Microsoft Word, Microsoft Office, and a web browser.
  • Ability to read, write, and speak English, with strong grammar and written and verbal communication.
  • Availability for a flexible schedule that includes events, lobby duty, BEO meetings, and potential weekends.

Responsibilities

  • Solicit new and existing accounts through telephone and email, outside sales calls, virtual and onsite inspections, and written communication to meet and exceed revenue goals.
  • Book new catering business and detail events.
  • Work with operations to execute group, meeting, and social-event business.
  • Develop and execute strategic plans to maximize revenue; meet sales goals by developing new customers and nurturing existing client relationships.
  • Quote rates and availability to customers from catering leads in coordination with revenue management for optimal pricing.
  • Communicate with hotel departments while also working independently.
  • Assume responsibility for event setup and execution as needed.
  • Work directly with clients to create Banquet Event Orders that support the group's goals.
  • Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing.
  • Work with outside catering companies and local vendors to execute successful events.
  • Log all sales-related activity in the sales software system.
  • Use the onsite sales system to manage group reservations.
  • Work a flexible schedule that may include events, lobby duty, BEO meetings, and meeting guests on weekends.

Desired Qualifications

  • Experience with CI/TY and Lightspeed to manage group reservations.
  • Knowledge of CI/TY and Marriott systems, including Lightspeed.
  • Organizational ability, attention to detail, independence, initiative, perseverance, and analytical skills.
  • Professional and ethical conduct, enthusiasm, customer-service ability, and ability to work effectively with others.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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