StepStone Hospitality

StepStone Hospitality

Hotel and restaurant management

Catering Sales Manager

Full-Time
$70k - $75k/yr

+ Bonus

Mid
Needham, MA, USA
In Person

About the job

Requirements
  • Demonstrated organizational and communication skills.
  • Strong proficiency in multitasking and hospitality sales experience.
  • Ability to book new catering business and detail events.
  • Experience selling to a variety of market segments, with a focus on the social market.
  • Ability to work with operations teams to execute group, meeting, and social event business.
  • Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing.
  • Ability to communicate effectively with all hotel departments and work independently.
  • Ability to work with outside catering companies and local vendors to execute successful events.
  • Ability to log all sales-related activity in the sales software system.
  • Ability to work a flexible schedule, including events, lobby duty, and Banquet Event Order meetings.
  • Ability to read, write, and speak English with excellent grammar and written and verbal communication skills.
Responsibilities
  • Solicit new and existing accounts to meet and exceed revenue goals through telephone and email solicitation, outside sales calls, virtual and site inspections, and written communication.
  • Book new catering business and detail the events.
  • Work with the operations team to execute group, meeting, and social event business.
  • Develop and execute strategic plans to maximize revenue.
  • Meet sales goals by developing new customers and nurturing existing client relationships.
  • Quote rates and availability to customers from catering leads alongside revenue management for optimal pricing.
  • Communicate effectively with all hotel departments while also working independently.
  • Assume responsibility for event setup and execution as needed.
  • Work directly with clients to form Banquet Event Orders that enable groups to accomplish their goals.
  • Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing.
  • Work with outside catering companies and local vendors to execute successful events.
  • Log all sales-related activity in the sales software system.
Desired Qualifications
  • Experience with the onsite sales system CI/TY.
  • Experience with Lightspeed to manage group reservations.
  • Knowledge of CI/TY and Marriott systems, including Lightspeed.
  • Proficiency in Microsoft Word, Microsoft Office, Internet Explorer, and Google Chrome.
  • Being well organized and detail oriented.
  • Ability to work independently.
  • Initiative, perseverance, and analytical skills.
  • Effective communication.
  • Professional and ethical conduct.
  • Enthusiasm.
  • Excellent customer service skills.
  • Ability to work well with others.
  • Availability to meet guests, which may include weekends.

About the company

StepStone Hospitality

StepStone Hospitality

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StepStone Hospitality is a third-party hotel and restaurant management company. It operates branded and independent hospitality properties for owners and provides property management, food-and-beverage development, operational strategy, and advisory support. Its teams serve guests while working with hotel owners, brand partners, and investment stakeholders. Property leadership is supported by revenue management, sales, finance, human resources, training, procurement, and centralized operations. Roles span hotel operations, food and beverage, sales, revenue strategy, finance, engineering, and corporate leadership.

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