Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your job:

A Junior Release Coordinator is responsible for coordinating software release activities with a goal of streamlining the distribution of our enterprise SaaS solutions and ensuring that only authorized changes are deployed to production. This role will work with release management and relevant stakeholders to coordinate software deliveries and ensure that each production release of Global Relay’s service has met the corresponding release criteria.

Your role:

Working with the Release Managers, this position will be responsible to:

Review and process multiple delivery requests
Review, manage and execute a coordinated work flow including required artifacts according to Global Relay Enterprise Release Processes
Manage staging and production deployment events via predetermined communication channels
Work with the Release Management team and relevant stakeholders to:
- Review and process all release request types
- Coordinate release activities according to release type, scope and requirements
- Create and maintain corresponding action (release/deployment/rollout/implementation) plans along with all required artifacts
- Execute release plans to completion and reporting any exceptions to the Release Manager
- Manage deployment events on shared environments, including staging and production, by following the corresponding deployment workflows

About you:

Solid verbal and written communication skills
Quick learner who enjoys learning new technologies
Proven organizational skills with excellent attention to detail
Ability to multi-task in an environment with a rapidly growing organization
Some understanding of Agile Development and how Development/QA is performed within the Agile Methodology
Experience with the following an asset:
- JIRA and Confluence
- Software release coordination
- Ability to understand continuous deployment and continuous delivery concepts
- Project coordination

Compensation:
Global Relay advertises the pay range for this role in accordance with the pay transparency laws of the province of British Columbia. In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.

British Columbia - Base Salary Range:

$45,000—$55,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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