Full-Time

Patient Navigator

Flagler Health

Flagler Health

51-200 employees

AI-driven clinical workflow optimization platform

No salary listed

Company Does Not Provide H1B Sponsorship

Twin Cities, MN, USA

In Person

On-site at a partner clinic during operating hours; reliable transportation is required.

Category
Customer Experience & Support (1)
Required Skills
HIPAA
Patient Education

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Requirements
  • The candidate must have at least 2 years of experience in a patient-facing role such as medical assistant, patient navigator, patient access, clinic intake, healthcare sales, or a comparable role.
  • The candidate must be comfortable spending the workday in a clinical environment and interacting with patients in varying states of pain or stress.
  • The candidate must be able to explain medical concepts clearly without being a clinician.
  • The candidate must be self-directed and reliable while working as the only Flagler employee on-site most days.
  • The candidate must be based in Minnesota or willing to relocate and must have reliable transportation to the clinic.
  • The candidate must be HIPAA-trained or willing to complete HIPAA training before starting.
  • The candidate should have a warm, patient-first demeanor.
  • The candidate should be resilient when patients decline and on slower days.
  • The candidate should be coachable and able to receive and apply feedback.
  • The candidate should be curious about patient hesitation, physician communication, and ways to improve the process.
Responsibilities
  • Be present at the partner clinic during operating hours.
  • Greet, meet with, and follow up with patients flagged by Flagler’s recommendation tool.
  • Walk patients through their advanced therapy options in clear, non-clinical language.
  • Answer patient questions, surface concerns, and help patients feel confident pursuing their physician’s recommendation.
  • Schedule consultations, coordinate next steps, and shepherd patients from interested to scheduled to treated.
  • Build trust with front-desk staff, medical assistants, and physicians.
  • Identify candidates in real time and integrate patient navigation into the clinic’s daily workflow without disrupting it.
  • Track conversion metrics, surface common patient objections, and report back on where the recommendation tool is working and where it is missing.
  • Operate within HIPAA guidelines and respect the clinical environment.
Desired Qualifications
  • Background in pain management, musculoskeletal care, orthopedics, or a related specialty.
  • Prior experience as a patient navigator, medical assistant, or patient access representative.
  • Bilingual ability in Spanish or another language relevant to the patient population.
  • Living within easy commuting distance of the partner clinic.

Flagler Health provides AI-powered tools for healthcare clinics to streamline operations and improve patient care, including chronic care management, mental health support, virtual therapy, and patient scheduling. The platform analyzes patient data to help physicians choose effective treatment plans, automates triage and care coordination, and enables clinics to offer virtual health services. It differentiates itself by targeting high-demand areas like chronic conditions and mental health, combining data analysis with automated workflows to support physicians and expand access. The goal is to help healthcare professionals deliver high-quality, efficient care by streamlining workflows and enabling data-informed decisions.

Company Size

51-200

Company Stage

Series B

Total Funding

$50M

Headquarters

New York City, New York

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 11, 2026 Series B added $50 million, bringing total funding to $63 million.
  • The company reports $164,000 to $275,000 additional annual revenue per provider.
  • Flagler is hiring 15 roles in 2026, signaling continued product and go-to-market expansion.

What critics are saying

  • MSK clinics face reimbursement pressure; Flagler ties growth to a narrow specialty market.
  • If Bessemer-backed expansion stalls, competitors can copy EMR workflow automation quickly.
  • Any payer audit or EMR integration failure would damage revenue and clinic trust fast.

What makes Flagler Health unique

  • August 2026, Flagler plugs into EMRs, automating triage, billing, and communications.
  • Founded in 2022 by Albert Katz and Dr. Leon Anijar, it targets MSK clinics.
  • It serves thousands of providers across 36 states, not direct-to-consumer wellness apps.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

4%
Genaro Palma Consulting EOOD
Aug 11th, 2026
Flagler Health raises $50M Series B led by Bessemer Venture Partners.

Flagler Health raises $50M Series B led by Bessemer Venture Partners. Last Updated: 11 August 2026 Co-founder of JustAINews Key Points * Flagler Health raised $50 million in a Series B round to scale its AI platform for musculoskeletal clinics nationwide. * Bessemer Venture Partners led the round, joined by SignalFire, Alumni Ventures, Streamlined, 186 Ventures, Proof VC, Tribeca Ventures, and Offscript. * The platform automates clinic operations inside existing EMR systems and has scaled to thousands of providers across 36 states. Credit: Flagler Health Flagler Health, a New York City startup, has raised $50 million to expand an AI platform built specifically for musculoskeletal (MSK) clinics. MSK care covers the treatment of bone, joint, and muscle conditions like back pain, arthritis, and sports injuries. Co-founded by Albert Katz, a former MSK clinic operator, and Dr. Leon Anijar, a physician, the company has built software that plugs into the electronic medical record (EMR) systems clinics already use, automating tasks from patient triage to billing. Doctors do not have to change how they work. Musculoskeletal conditions affect more than half of American adults and cost the U.S. healthcare system an estimated $420 billion per year, more than diabetes or heart disease. That makes MSK care one of the most expensive categories in American medicine. Yet the clinics providing that care are often overwhelmed by paperwork. According to Flagler, physicians spend nearly 75 percent of their time on tasks that do not generate revenue, including documentation and insurance coordination. The result is financial pressure on practices and burnout among the doctors who run them. "MSK is where the healthcare system's dysfunction is most visible. Shrinking reimbursements, administrative overload, inefficient triage - I watched it destroy clinician morale and clinic margins at the same time. This isn't a workflow problem. It's structural. The cost of running these clinics keeps climbing, and that cost is a major reason American healthcare is so expensive. It's unsustainable, and we're the only platform built to fix it at the root." Albert Katz, CEO of Flagler Health The Series B round brings Flagler's total funding to $63 million. Bessemer Venture Partners led the round, with participation from SignalFire, Alumni Ventures, Streamlined, 186 Ventures, Proof VC, Tribeca Ventures, and Offscript. Why Digital MSK Care Is Attracting Investor Attention The market for digital musculoskeletal care is expanding quickly. A recent industry report valued the global market at $3.8 billion in 2025 and projected it to reach $10.9 billion by 2032. Aging populations, rising rates of chronic pain, and growing demand from employers and insurers for alternatives to surgery are all fueling that growth. Much of the digital MSK market has focused on delivering care directly to patients through apps and employer benefit programs. Flagler works differently. Its platform is built for providers, the doctors, surgeons, and pain specialists who treat MSK conditions, and handles operational and administrative tasks that consume their time. The goal is to make the clinic run more efficiently, not to replace it. "What drew us to Flagler was rare: a founding team with exactly the right combination of healthcare operations experience, clinical authority, and AI expertise, all applied to one of the largest and most underserved markets in healthcare. The traction and ROI they've built in under three years reflects that. Flagler is the only full-stack platform purpose-built for MSK, and we believe it's on its way to becoming the AI-native operating system for every clinic in this space." Steve Kraus, Partner at Bessemer Venture Partners How Flagler Health Plans to Use the Funding Flagler will use the new capital to expand across MSK practices nationwide. In less than three years, the company has scaled to thousands of providers in more than 36 states. Clinics using the platform report an average of $164,000 in additional annual revenue per provider, according to the company. 87 percent of patients report improvement in pain, mood, sleep, or mobility. The company plans to position itself as standard operating software for MSK clinics across the country. Flagler says that practices using the platform early have seen stronger financial results and find it easier to attract and retain physicians, a persistent challenge in a specialty with high burnout rates. Who Built Flagler Health and What the Platform Does Albert Katz and Dr. Leon Anijar co-founded Flagler Health in 2022. Before starting the company, Katz studied at The Wharton School and served as CFO and COO of Spine and Wellness Centers of America, where he managed the day to day operations of MSK clinics. That experience with the administrative burden of running a practice, from hiring staff to managing insurance claims, directly informed how Flagler was designed. Dr. Anijar, the company's Chief Medical Officer, oversees the clinical side of the platform. In practical terms, Flagler's software sits inside the EMR systems that clinics already use. It manages the full patient journey, from initial triage through treatment, billing, and follow up communications, using AI trained on a large MSK patient data set. Clinics do not need new logins, extra training, or additional clicks. Providers describe it as hands-free and turnkey, running quietly in the background. The platform includes tools for patient engagement, billing and revenue cycle management, an AI call center, analytics, and care management. "Every doctor has wanted a tool like this and assumed it couldn't exist - something that genuinely improves patient outcomes without adding to their workload. With AI, that's no longer wishful thinking. Flagler makes the patient experience and the physician experience work together instead of against each other." Dr. Leon Anijar, Co-Founder and Chief Medical Officer of Flagler Health The Investors Behind Flagler Health's Series B Bessemer Venture Partners led the round. The firm has operated for more than a century and invests across enterprise software, healthcare, and consumer sectors. Joining Bessemer in the round were SignalFire, Alumni Ventures, Streamlined, 186 Ventures, Proof VC, Tribeca Ventures, and Offscript. Several of these firms, including SignalFire and 186 Ventures, also participated in earlier rounds. Before this Series B, Flagler had raised approximately $13 million, so the new round marks a significant increase in the financial backing behind the company. Funding details. * Company name: Flagler Health * Funding round: Series B * Date: August 2026 * Funding amount: $50 million * Lead investors: Bessemer Venture Partners Get the industry's biggest AI news straight to your inbox.

Morningstar
Aug 11th, 2026
Flagler Health raises $50M Series B to scale AI operating system for musculoskeletal care

Flagler Health has raised $50 million in Series B funding to scale its AI-native platform for musculoskeletal healthcare. Bessemer Venture Partners led the round, with participation from SignalFire, Alumni Ventures, Streamlined, 186 Ventures, Proof VC, Tribeca Ventures, and Offscript. The financing brings the company's total funding to $63 million. The platform integrates with existing electronic medical records and workflows to automate administrative tasks across patient triage, care management, billing, and communications. Founded by former clinic operators, Flagler now serves thousands of providers across 36 states. The company reports its system generates an average of $275,000 in additional annual revenue per provider, whilst 85% of patients report improvements in pain, mood, sleep, or mobility. Musculoskeletal conditions affect over half of US adults and account for more than $400 billion in annual healthcare spending.

City of Palm Coast, Florida
Mar 9th, 2026
City of Palm Coast Announces Partnership with Palm Coast Flagler Health Alliance for First "Loving Life Walk-a-thon"

City of Palm Coast announces partnership with Palm Coast Flagler Health Alliance for first "Loving Life Walk-a-thon" Monday, March 09, 2026. The City of Palm Coast is proud to announce a partnership with the Palm Coast Flagler Health Alliance to host the first-ever "Loving Life Walk-a-thon," a community wellness initiative taking place March 28 through May 2, 2026. The Loving Life Walk-a-thon encourages residents of all ages to stay active while supporting a healthier community. Participants are invited to walk throughout the five-week event at their own pace and on their own schedule, making it easy for individuals, families, and groups to take part. The initiative was created to honor Nelson Sastoque, founder of the Palm Coast Flagler Health Alliance, who passed away on September 19, 2025. Sastoque was known throughout the community for his passion for health, family, and the outdoors. Many residents remember seeing him regularly at the Southern Recreation Center playing pickleball or spending time outside with his grandchildren. His personal motto, "Loving life," inspired the name of the walk-a-thon and continues to guide the organization's mission today. The Alliance's work is now carried forward by his daughter, Christina Moreira, who currently serves as President of the Palm Coast Flagler Health Alliance. "We created the Loving Life Walk-a-thon to honor my father's legacy and the way he encouraged everyone around him to embrace life and stay active," said Moreira. "The kickoff will take place at the City of Palm Coast's Egg'Stravaganza on March 28, where our team will be at a tent welcoming residents, answering questions, and inviting the community to join us. We hope everyone stops by to say hello and take the first step with us." While the Loving Life Walk-a-thon can be completed independently, participants will also have opportunities to take part in several community events throughout the program. The Palm Coast Flagler Health Alliance will be present at these events to connect with participants, share resources, and celebrate the community's commitment to healthier living. - Egg'Stravaganza - March 28 - Keep Palm Coast Clean - April 11 - Tunnel to Towers 5K - April 18 - Mala Compra Hare Run - April 18 - Celebrate Trails Day - April 25 "Parks and Recreation is thrilled to partner with the Palm Coast Flagler Health Alliance on this initiative," said James Hirst, Director of Parks and Recreation for the City of Palm Coast. "This walk-a-thon is a great way to encourage residents to explore our parks, trails, and community events while focusing on health and wellness. It's a perfect example of how partnerships can bring people together and create meaningful opportunities for our community." Registration for the Loving Life Walk-a-thon is free, and participants can sign up by visiting: Participants and supporters will also have the option to make donations to benefit the Palm Coast Flagler Health Alliance and its ongoing work in the community. The mission of the Palm Coast Flagler Health Alliance is to empower, educate, and encourage families in Flagler County to make decisions that support a healthier and cleaner lifestyle. At the conclusion of the walk-a-thon, awards will be presented to participants in several categories, which will be announced at the City of Palm Coast Arbor Day event on May 2, 2026, at Central Park in Town Center. Residents interested in participating are encouraged to register today and begin planning their walks as part of this community-wide effort to promote health and wellness. Additional information about organized walking events, award categories, and other opportunities to get involved will be shared in the coming weeks. The authors. Shannon Martin Public Information Supervisor

MassChallenge
Sep 11th, 2023
US Early Stage 2023 Cohort Announcement

2023