Experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, automotive mechanic, or mechanical/craftsmanship experience in a similar field.
A solid understanding of e-bike repairs is required for career changers.
Good proficiency in German and/or English.
Ability to work in an organized, thorough, and independent manner.
Responsibilities
Carry out the complete repair process for e-bikes, from initial assessment and inspection through fault detection, spare parts selection, and repair.
Determine the necessary scope of repairs based on technical expertise rather than customer requests.
Conduct quality controls to ensure refurbished e-bikes meet quality standards.
Contribute specialized knowledge in hardware and software.
Participate in improving repair processes and the overall quality of e-bikes.
Contribute ideas to optimize workshop operations and workflows.
Desired Qualifications
Completion of a relevant vocational training program or apprenticeship.
Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 100,000 e-bikes in just four years and are growing fast! We are looking for a Bike Mechanic for our Upway Stuttgart Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.
As a Mechanic, you will carry out the entire repair process of an e-bike and ensure that the bikes are delivered in excellent quality. You will work with your teammates in our Refurbishment Centre in Stuttgart, dealing with e-bikes only and using the highest quality materials and most modern tech there is. Due to the large selection of different e-bikes (speed bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.
Full Repair Cycle: You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
Technical Authority: You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
Quality Assurance: You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
Expert Input: You contribute your specialized knowledge in hardware and software.
Continuous Improvement: You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
Team Collaboration: You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.
Professional Background: You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, automotive mechanic (Kfz-Mechaniker:in), or possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships). However, we also welcome career changers (Quereinsteiger) who bring a solid understanding of (E-)bike repairs!
Skills & Attitude: You are highly organized and enjoy thorough, independent work.
Growth Mindset: You enjoy experimenting with new repair processes and continuously improving them.
Language Skills: You have good proficiency in German and/or English.