RN Community Liaison for Skilled Nursing Facility

Overview

An RN Community Liaison (or Clinical Nurse Liaison) for a Skilled Nursing Facility (SNF) acts as the vital bridge between the facility, local hospitals, physicians, prospective residents, and the surrounding community. Position SummaryThe RN Community Liaison promotes the facility’s skilled nursing, short-term rehabilitation, and long-term care services while managing the clinical assessment and admission transition process. This role combines clinical evaluation, care coordination, and community outreach to drive quality admissions and ensure safe patient transfers.  Key Responsibilities

• Patient & Clinical Assessments: Evaluate prospective residents on-site at referring hospitals, acute care units, or home settings to determine clinical needs and appropriateness for SNF admission. 

• Medical Record & Payor Review: Review clinical documentation, verify health insurance coverage, check benefits, and coordinate with payor sources or Managed Care Plans (MCPs) prior to admission. 

• Relationship & Community Outreach: Build and maintain strong referral partnerships with hospital discharge planners, case managers, physicians, clinics, and community organizations. 

• Transition & Discharge Coordination: Collaborate with interdisciplinary care teams to coordinate smooth bed-side handoffs, equipment/medication orders, and therapy setup. 

• Education: Educate patients, families, and healthcare partners about facility services, disease progression, post-acute options, and available community resources. 

• Census & Target Management: Facilitate the referral-to-admission pipeline, track conversion rates, and meet established census growth goals. 

• Regulatory Compliance: Maintain adherence to local, state, and federal healthcare regulations, internal policies, and HIPAA guidelines during all interactions.

Required Qualifications

• License: Active, unencumbered Registered Nurse (RN) license in the state of Alabama.

• Experience: Minimum of 2–3+ years of clinical experience in an acute care, skilled nursing, rehabilitation, or case management setting.

• Technical Skills: Familiarity with Electronic Health Records (EHR) systems, hospital software, and Microsoft Office.

• Interpersonal Skills: Strong public speaking, presentation, negotiation, and conflict-resolution abilities.

• Mobility: Ability to travel locally on a daily basis to visit hospitals, physician offices, and community events.