Mechanical Technician

Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. 

We are seeking experienced Technician- Mechanical to join our dynamic workshop team based in Perth.

Description

• Deliver first-class service to our customers 
• Complete repairs and maintenance of heavy diesel products  
• Diagnose and repair Cummins engines
• Engine rebuilding and reconditioning 
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Supervisor 
• Complete required documentation, such as service worksheets, warranty claims, quality forms or business system input screens. 

Education, Licenses, Certifications

• WA driver’s licence 
• Australian working rights 
• Mechanical trades qualified as Heavy Diesel Mechanic, Light vehicle mechanic or plant mechanic (light/heavy/engine reconditioning)
• Experience as a technician in the service and maintenance of heavy diesel products
• Ideally possess engine repair, rebuild or reconditioning experience. 
• Safety Focused and the ability to work effectively in a team environment 

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Competencies: 

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. 
• Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. 
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 

Education, Licenses, Certifications: 

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution 
• Locally valid driving permit (Preferred)
• This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 

• Minimal level of work shop experience required
• Basic level knowledge of and/or experience with engine products