Senior Fleet & Dispatch Manager
JD.com
Senior Fleet & Dispatch Manager
JD.com
E-commerce, logistics, and technology platform
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Job Title: Senior Fleet & Dispatch Manager
Location: City of Industry, CA
Annual Salary Range: $80,000 - $120,000 + Annual Bonus
Employment Type: Full-Time
About the Role
We are seeking an experienced Senior Fleet & Dispatch Manager to lead the strategy, performance, and day-to-day operations of our self-operated trucking fleet. This role will oversee fleet efficiency, transportation costs, safety, compliance, asset utilization, and team performance while supporting business growth.
Key Responsibilities
Develop and execute fleet and dispatch strategies aligned with business growth.
Lead fleet operations, including dispatch, routing, drivers, equipment utilization, and maintenance.
Own fleet KPIs, budgets, operating costs, and continuous improvement initiatives.
Drive improvements in cost per mile, fuel efficiency, fleet utilization, productivity, and service levels.
Build and manage a high-performing transportation team, including hiring, coaching, and performance management.
Ensure DOT/FMCSA compliance, safety standards, driver qualifications, and risk management.
Oversee fleet maintenance, equipment availability, vendors, and asset planning.
Partner with warehouse, operations, finance, and leadership teams to align transportation capacity with business needs.
Analyze operational data and identify opportunities to improve efficiency, scalability, and profitability.
Serve as the escalation point for major transportation, safety, and fleet issues.
Qualifications
7+ years of experience in fleet management, trucking, transportation, or logistics operations.
Proven experience managing transportation teams and fleet operations.
Strong knowledge of trucking operations, DOT/FMCSA compliance, safety, and maintenance.
Experience managing budgets, costs, KPIs, and operational performance.
Demonstrated track record of improving efficiency and reducing transportation costs.
Strong leadership, analytical, problem-solving, and communication skills.
Experience with fleet management systems, GPS/telematics, TMS, or dispatch software preferred.
Comfortable working in a fast-paced, high-growth environment.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.
Explore more opportunities at JD.com