Vendor Merchandise Assistant
No salary listed
Junior
Bachelor's
Irving, TX, USA
In Person
Operations & LogisticsSupply Chain Management
About the job
Requirements
- Bachelor’s degree in Business, Merchandising, or a related field.
- At least 1 year of experience in vendor management, merchandising, buying support, allocation/planning, supply chain, or retail operations.
- Working knowledge of product and SKU setup and maintenance, pricing updates, and item attributes across enterprise systems and ecommerce platforms.
- Strong organizational and project coordination skills, with the ability to manage multiple timelines and maintain high attention to detail.
- Experience tracking and reporting key metrics, including sales, margin, turns, in-stock, on-time delivery, and defect/QC rates, and building recurring scorecards.
- Ability to identify risks involving capacity, lead time, quality, and data accuracy, and communicate clear recommendations to internal partners and vendors.
- Strong written and verbal communication skills.
- Intermediate to advanced proficiency with Microsoft Office Suite.
- Customer-focused mindset, sound judgment, professionalism, and ability to handle sensitive vendor issues and chargebacks.
Responsibilities
- Manage external vendor relations within the Merchandise and Planning organization.
- Facilitate communication with internal stakeholders to improve efficiencies; manage meeting and conference-call communications by preparing relevant agendas and follow-up notes.
- Manage pricing and retail information across internal systems and ecommerce.
- Manage product and SKU information across systems.
- Serve as the functional bridge between external vendors and internal stakeholders.
- Establish vendor-management tasks and inform internal partners as required, including product specification reviews, sample management, product testing, product setup, online management, purchase-order tracking, special-order facilitation, and photo-asset management and online product exposure.
- Track, measure, report, and evaluate product performance, providing insights to internal and external partners through monthly reporting across channels and the vendor builder.
- Track, measure, report, and evaluate vendor performance and coordinate monthly communication to internal stakeholders through a standardized vendor report card.
- Identify and mitigate business risk by keeping stakeholders informed so they can make timely decisions.
- Troubleshoot vendor issues and present them to management as required.
- Manage vendor chargebacks and quality-control performance, informing internal and external partners.
- Identify internal improvement areas and work with stakeholders to find acceptable resolutions.
- Identify, implement, and continuously enhance efficiencies associated with vendor management.
- Facilitate the product-development workflow through all stages to ensure timely and accurate delivery through Logility, including meeting follow-up, product proposals and quotations, product samples, specification worksheets, product images, product feeds, testing, and return-to-vendor notices.
- Improve processes to increase operational efficiency across business-partner processes.
- Set up cross-functional meetings for internal and external teams, including IT, ecommerce, Creative, Marketing, Special Orders, Learning & Development, and Accounts Payable.
- Liaise between vendors and merchandise teams to ensure product development remains on track and meets both parties’ expectations.
- Create project timelines and ensure key dates are met.
- Create training documents related to the builder.
- Conduct competitive analysis of merchandise categories across brick-and-mortar and ecommerce retailers.
- Set up and maintain all vendor SKUs.
- Provide detailed weekly reporting to merchants and vendor partners on what is and is not working within product categories.
- Facilitate and support the customer service team to ensure a positive customer-facing experience.
About the company
Signet Jewelers is the world’s largest retailer of diamond jewelry, operating brands such as Kay Jewelers, Zales, Jared, H. Samuel, and Ernest Jones across the US, UK, and Canada. It sells diamond and other fine jewelry through brick‑and‑mortar stores and e‑commerce, with financing options to help customers pay over time. Its scale, multi‑brand portfolio, and omnichannel approach distinguish it from competitors, and it emphasizes sustainability and social impact via supplier relationships and the Signet Love Inspires Foundation. The company’s goal is to grow its store and online presence, strengthen customer relationships across channels, and advance sustainable practices and social equity through its products, financing, and philanthropy.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Akron, Ohio
Founded
1910
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Simplify's Take
What believers are saying
- Q2 2026 adjusted EPS hit $2.19, and same-store sales rose 2.2%.
- September 2026 Bread renewal adds over $1 billion incremental value and $80 million cash.
- Management raised FY2027 EPS guidance to $10.45-$12.15 after tariff refunds and margin expansion.
What critics are saying
- James Allen sunsets in FY27, sacrificing $60 million-$80 million revenue and digital search traffic.
- Lab-grown diamond commoditization keeps Blue Nile under pressure as natural-diamond positioning narrows demand.
- Angles v. Signet Jewelers in Georgia Northern keeps employment litigation alive through 2026.
What makes Signet Jewelers unique
- Signet owns Kay, Zales, Jared, Blue Nile, and Banter across 2,500 stores.
- Its Bread Financial renewal through 2035 locks exclusive U.S. credit economics across brands.
- Grow Brand Love splits banners by customer segment, with Tiffany and Mattel veterans leading 2026.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Employee Discounts
- Professional Development Budget