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CGS Federal (Contact Government Services)

Federal professional services

Relativity Administrator

Full-TimeUpdated on 10/13/2026
$70k - $150k/yr
Senior
Bachelor's
Remote in USA+2 moreMore locations: Rockville, MD, USA | Baltimore, MD, USA
Remote
IT OperationsEnterprise Applications
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A bachelor's degree or equivalent is required.
  • A minimum of seven years of litigation, eDiscovery, or technical support experience focused on client solutions is required.
  • Experience and familiarity with eDiscovery services covering all realms of the eDiscovery Reference Model (EDRM) is required.
  • Prior work with SQL tables, scripting, and Relativity templates and applications is required.
  • Proficiency in Microsoft applications is required.
  • The ability to obtain a U.S. Government Public Trust security clearance is required.
  • The ability to work remotely is required.
  • Strong communication, presentation, and interpersonal skills with eDiscovery technical teams and non-technical business leaders are required.
  • The ability to work in a fast-paced, agile work environment is required.
Responsibilities
  • Support a government instance of Relativity and provide customer service and solutions to internal and external stakeholders.
  • Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools.
  • Assist in scheduling customer deliverables through the internal workflow system.
  • Respond accurately and promptly to day-to-day customer requests and support tickets while coordinating other duties.
  • Provide support and training on case functionality, document review and tagging, database administration, advanced troubleshooting, and workflow solutions.
  • Ensure the quality and consistency of deliverables through established processes, procedures, and best practices.
  • Participate in developing processes and technology enhancements to promote efficiency.
  • Establish, refine, and document processes and methodologies to support delivery and quality control goals.
  • Serve as a key stakeholder in developing technical project documentation.
  • Build collaborative relationships with coworkers and team members.
  • Develop client partnerships and support team leaders in delivering customer service.
  • Assist management and customers with other client service tasks as needed.
Desired Qualifications
  • A Relativity Certified Administrator certification or other certifications is preferred.
  • A Federal Agency-issued security clearance is preferred.
  • A comprehensive understanding of data management, Office 365, and cloud environments is preferred.
  • An active security clearance is preferred.

About the company

C

CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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