Recreation Center Supervisor

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Recreation Center Supervisor plays a vital role in supporting the daily operations of Georgetown University's Campus Recreation facilities, Yates Field House and Kehoe Field. This position ensures a safe, welcoming, and well-maintained environment for students, faculty, staff, alumni, and Georgetown community members.

The Recreation Center Supervisor provides leadership and operational oversight during assigned shifts, supervises student employees, monitors facility activities, and ensures that Campus Recreation policies and procedures are consistently followed. This position serves as a primary point of contact for member concerns, emergency response, and operational issues.

Additional duties include, but are not limited to:

• Oversee daily facility operations, including opening and closing procedures.
• Conduct facility inspections and identify maintenance and safety concerns.
• Ensure compliance with facility policies and operational standards.
• Respond to emergencies, accidents, and incidents
• Identify and address potential safety hazards
• Respond to inquiries, complaints, and membership concerns
• Supervise, support, and provide direction to student employees

Work Interactions

The Recreation Center Supervisor interacts regularly with Campus Recreation professional staff, student employees, university departments, members, and guests to ensure efficient facility operations and a positive recreational experience. This position provides daily supervision, guidance, and support to student employees while maintaining consistent communication with management regarding staffing, facility operations, safety concerns, and member needs.

The supervisor collaborates with Campus Recreation programming staff, Facilities Management, Georgetown University Police Department, and other university partners to coordinate activities, address operational issues, and respond to emergencies. The position also serves as a primary point of contact for members and guests, addressing inquiries, resolving concerns, and promoting a welcoming, safe, and customer-focused environment.

Requirements and Qualifications

• Previous experience working in recreation, fitness, athletics, customer service, facility operations, or a related environment.
• High School diploma required; a BA/BS in Recreation Management, PE, or a Health Services field preferred.
• CPR/AED and First Aid certification, or ability to obtain certification within one month following employment.
• Certificate Pool Operation Certification, or ability to obtain certification within two months of employment
• Additional safety or emergency response certifications as required by Campus Recreation.
• Demonstrated ability to supervise, motivate, and support employees.
• Strong interpersonal, verbal, and written communication skills.
• Ability to exercise sound judgment, resolve conflicts, and make decisions independently.
• Strong organizational and time-management skills, with the ability to prioritize competing responsibilities.
• Ability to remain calm and respond effectively during emergencies or challenging situations.
• Willingness to work a flexible schedule, including evenings, weekends, and university holidays as operationally necessary

Preferred Qualifications

• Previous supervisory or leadership experience in a campus recreation or fitness facility.
• Experience supervising college student employees.
• Knowledge of recreation facility operations, safety practices, and risk management.
• Familiarity with membership management systems and Microsoft Office applications.
• Experience handling customer complaints and resolving operational concerns.

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$18.40 - $27.33

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.