Head Mixologist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role

About the role

As an Assistant Department Leader, you will be responsible for supporting the overall leadership, development, execution, and continuous improvement of the cocktail and bar beverage program at Four Seasons Resort Tamarindo. This role ensures that all bar experiences reflect the resort’s unique sense of place, luxury service standards, and culinary vision while supporting financial objectives, brand identity, and exceptional guest satisfaction. You will lead by example, develop your team, and foster a culture of continuous learning, service excellence, and operational consistency.

What you will do

·         Oversee the daily operation of the bars, ensuring efficient service, consistent quality, and adherence to Four Seasons standards.

·         Support the leadership, development, and continuous improvement of the resort’s cocktail and beverage program.

·         Ensure all beverage experiences reflect the resort’s unique sense of place, luxury positioning, and culinary vision.

·         Manage and maintain the wine list and beverage program, ensuring consistency, quality, profitability, and alignment with the resort’s overall concept.

·         Work closely with the Restaurant General Manager and Culinary team to develop and execute beverage initiatives that complement the resort’s culinary offerings.

·         Lead, motivate, coach, and develop the bar team, fostering a culture of continuous learning, collaboration, and professional growth.

·         Coordinate scheduling, staffing, training, and daily assignments to ensure operational needs are consistently met.

·         Conduct and coordinate product knowledge and beverage training to maintain a high level of colleague knowledge, service consistency, and productivity.

·         Ensure Four Seasons service procedures and standards are consistently followed throughout all bar operations.

·         Monitor beverage quality, presentation, preparation, and service to ensure an exceptional guest experience.

·         Ensure sanitation, hygiene, cleanliness, and organization standards are maintained in accordance with Four Seasons standards and applicable regulations.

·         Maintain a visible presence in the operation, actively engaging with guests and colleagues and supporting the team during service.

·         Handle guest complaints, concerns, special requests, and group requirements with professionalism and appropriate follow-up.

·         Communicate effectively with colleagues, managers, and other departments to ensure operational needs and guest expectations are met.

·         Support beverage cost control, inventory management, ordering, and appropriate utilization of products in collaboration with the leadership team.

·         Identify opportunities to improve operational efficiency, product quality, guest satisfaction, and financial performance.

·         Support the implementation of new cocktails, beverage experiences, promotions, and other initiatives that enhance the resort’s beverage offering.

·         Participate in the selection, onboarding, training, and development of bar colleagues.

·         Provide recognition and constructive feedback while actively supporting colleague engagement and career development.

·         Promote good public relations and maintain positive relationships with guests, colleagues, and internal and external partners.

·         Remain flexible to work different shifts, weekends, holidays, and business periods as required.

·         Adapt to the unique operational environment of a remote luxury resort and actively contribute to a collaborative and service-oriented culture.

·         Uphold the Four Seasons Golden Rule when interacting with internal and external customers.

What you bring

·         Minimum 5 years of experience in fine dining bars, luxury hospitality, or a comparable high-end beverage operation.

·         Proven experience in mixology and cocktail program development; recognition or participation in prestigious mixology competitions such as World Class or similar competitions is highly desirable.

·         Wine and spirits education or recognized certifications are preferred.

·         Strong knowledge of cocktails, spirits, wine, beverage trends, service techniques, and beverage program management.

·         Experience managing and maintaining wine lists and beverage programs with consistency and attention to quality and profitability.

·         Previous experience leading, training, motivating, and developing bar teams.

·         Strong understanding of beverage cost control, inventory management, and operational standards.

·         Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, managers, guests, and culinary teams.

·         Excellent English and Spanish language skills preferred.

·         Strong leadership, coaching, and team development skills, with a commitment to creating a culture of continuous learning and improvement.

·         Ability to maintain high standards of quality, efficiency, organization, and attention to detail in a fast-paced luxury environment.

·         Strong guest service skills and the ability to professionally manage complaints, concerns, and special requests.

·         Ability to work closely with Restaurant and Culinary leadership to create cohesive food and beverage experiences.

·         Demonstrated adaptability and willingness to live and work in a remote resort location.

·         Flexibility to work varying shifts, weekends, holidays, and other schedules based on business needs.

·         Commitment to Four Seasons values, service standards, and the Golden Rule.

What we offer: 

·         Competitive salary, wages, and a comprehensive benefits package

·         Excellent training and development opportunities

·         Employee discount for stays at any Four Seasons worldwide

·         Complimentary dry cleaning for employee uniforms

·         Complimentary employee meals

·         Access to hotel fitness and wellness programs (where applicable)

·         Recognition programs and employee wellness initiatives

Schedule & Hours:

·         Full-time position

·         Shifts may include early mornings, evenings, weekends, and holidays depending on operational needs

We look forward to receiving your application! 

Successful candidates must possess legal work authorization in Mexico.

Learn more by visiting us at:

Company Site:       http://www.fourseasons.com

Our Careers:          https://lnkd.in/gDDgNZBT

Facebook:              https://www.facebook.com/FourSeasonsJobs 

Twitter:                   https://twitter.com/FourSeasonsJobs 

LinkedIn:                https://www.linkedin.com/company/four-seasons-hotels-and-resorts