Financial Services Coordinator

Job Profile:

Student Finance Analyst 2

Job Family:

Student Finance

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
"Provides guidance and support to students on intermediate to complex student financial operations. Ensure financial compliance with federal, state, local, international and university policies."

Job Description:

The W. P. Carey School of Business seeks a Financial Services Coordinator to join our collaborative Recruitment, Admission and Financial Services team of the Graduate Programs Office. The incumbent should be self-directed, service oriented, dependable, and display sound judgment. Reporting to the Sr. Assistant Director of Financial Services, this position will provide administrative, operations and customer service support for Financial Services within the W. P. Carey School of Business. The Financial Services Coordinator should have strong communication skills, strong analytical skills, keen attention to detail, administrative and customer service experience, as well as a strong interest in student financial aid.

Salary: $48,600-51,500 annually

Essential Duties:

• Counsel and advise students about financial aid eligibility, application procedures, funding options, costs, indebtedness--individualizing information to the particular needs and situation of the student

• Collaborate with internal partners - Financial Aid, Student Accounts, Accounting and Advancement Office to resolve student concerns

• Provide daily administrative and operational support for Financial Services, including creating and sending scholarship award notifications; developing, formatting, and updating communication templates; maintaining spreadsheets, databases, and shared files; and producing accurate, professional documents using Microsoft 365 and Google Workspace.

• Collect and/or analyze student data to assist in the awarding of scholarships within state, institutional and donor guidelines

• Assist in the development and presentation of information regarding program costs and financial aid options to prospective students during admission outreach activities

• Post scholarships and other financial aid awards to student accounts; compiles supporting documentation for approval

• Provide a high-level of customer service in all forms of correspondence with students, as well as internal and external partners

• Perform other duties as assigned or apparent

Desired Qualifications:

• Demonstrated knowledge of government, donor and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.

• Demonstrated knowledge of federal Title IV financial aid programs, awarding eligibility requirements and supporting regulations.

• Demonstrated knowledge and experience with billing systems and/or ability to interpret how billing and payments are assessed and applied to student accounts

• Experience in automated processing.

• Demonstrated knowledge of Family Educational Rights and Privacy (FERPA) requirements.

• Demonstrated proficiency with Microsoft 365—particularly Word, Excel, Outlook, and PowerPoint—and Google Workspace, including Docs, Sheets, Drive, and shared-document collaboration.

• Evidence of effective communication skills, exemplary customer service and working cooperatively as a team

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
• Frequent standing for varying lengths of time and walk moderate distances to perform work
• Regular use of standard office equipment including, but not limited to: computer
• Workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest and one of the top-ranked public business schools in the United States with more than 25,000 students. The school is internationally regarded for its programs and the research productivity of its distinguished faculty members. Students come from more than 120 countries, and W. P. Carey is represented by over 130,000 alumni worldwide.

W. P. Carey prides itself on being a place Where Business is Personal.® We value personalization, access, and excellence in business education and believe business is about people. Our motto reflects a commitment to mutual respect, building community, and positively impacting lives. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu. School of Business continually strives to foster a welcoming environment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.