Full-Time

Residential Specialist

Deadline 8/25/27
Services for the Underserved

Services for the Underserved

1,001-5,000 employees

Offers services to underserved New Yorkers

Compensation Overview

$34.3k/yr

Brooklyn, NY, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
First Aid

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Requirements
  • F02 certification is required.
  • A security license is required.
  • Learn and integrate a trauma-informed, client-centered approach using an anti-oppressive lens into work with the people served.
  • Use neutral and non-judgmental language when responding to residents' needs and requests.
  • Maintain flexibility with the schedule as needed.
  • Maintain professional maturity during crisis situations.
  • Demonstrated sensitivity and experience with or knowledge of homelessness, substance misuse, harm reduction, disenfranchised communities, LGBTQ individuals, people affected by HIV/AIDS, elderly people, and individuals with mental health and developmental disabilities.
  • Effective written and oral communication skills.
  • Proficiency with computer-based programs and typing skills.
  • Ability to lift up to 15 pounds.
Responsibilities
  • Conduct regular scheduled rounds to ensure safety and residents' wellbeing.
  • Enter activity log information and shift notes in a timely and accurate manner.
  • Complete necessary admissions paperwork.
  • Assist in escorting residents to services and activities outside the facility, including clinics, income maintenance centers, and housing referrals.
  • Meet with the Shift Supervisor for individual and group supervision.
  • Plan, implement, and research self-care and other social activities for residents and conduct resident support groups.
  • Meet with case managers regularly to assist with assigned tasks.
  • Provide initial orientation to the program.
  • Provide administrative support through office coverage, telephone and clerical work, and food services.
  • Understand and follow emergency procedures, including fire drills.
  • Perform other duties assigned by the Shift Supervisor and Program Director.
  • Attend job-related training and agency meetings as necessary.
  • Provide meal coordination.
Desired Qualifications
  • F80 certification.
  • Basic First Aid certification.
  • Naloxone certification.
  • A valid driver's license and bilingual communication skills.
  • Food Handler license.
Services for the Underserved

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 30, 2026 News12 coverage highlighted Urban Farms expanding food-security visibility in Bed-Stuy.
  • June 10, 2026 Dinner for a Better New York sold out, signaling donor support.
  • HRA's May 11, 2026 awards secure long-term SRO revenue through June 2032.

What critics are saying

  • NYC contract concentration exposes S:US to HRA procurement changes after 2032.
  • Low nonprofit net income in 2025 leaves little cushion for reimbursement delays.
  • Mission breadth across housing, disability, and food security strains execution and fundraising.

What makes Services for the Underserved unique

  • S:US runs housing, disability, homelessness, and food-security programs across New York City.
  • Its Urban Farms and community fridges create visible neighborhood presence and service integration.
  • HRA awarded S:US three SRO housing sites for 2026-2032.

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Benefits

Wellness Program

Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).