Presales Architect

About Zenzero 
Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts. 
 
We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we. 
 
We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. 
 
About the Role 
We are looking for a technically proficient and commercially aware Presales Architect to join our growing Presales team. This role is central to helping customers solve complex business and technology challenges through well-designed, practical solutions. 
 
Working closely with Account Managers, the Head of Presales, and delivery teams, you will act as a trusted technical advisor throughout the sales cycle. You will shape solution designs, create compelling technical proposals, and provide accurate delivery estimates that enable customers to make informed decisions. 
 
Success in this role means becoming a trusted technical point of contact for key customers, consistently producing high-quality solution designs, and helping to standardise and improve our presales capability as Zenzero continues to grow.

Responsibilities

Responsibilities 
• Act as the primary technical point of contact for presales engagements, supporting customers and internal stakeholders with expert guidance. 
• Partner with Account Managers to understand client requirements and develop tailored technology solutions. 
• Design and present solution architectures, technical proposals, and delivery estimates that align with customer objectives. 
• Produce clear, high-quality technical documentation, including solution overviews, implementation plans, and design diagrams. 
• Ensure all proposed solutions align with best practices, security standards, and customer requirements. 
• Work with the Head of Presales to develop and maintain standardised solution libraries, templates, and frameworks. 
• Collaborate closely with delivery teams to ensure a smooth transition from sales to implementation. 
• Provide technical enablement and knowledge sharing to sales and account management teams.

Requirements

Essential 
• Experience in a Presales Architect, Solution Architect, or similar technical consulting role within an IT MSP or related environment. 
• Strong understanding of modern IT infrastructure, cloud, security, and workplace technologies. 
• Expertise across Microsoft 365, Azure, and Modern Workplace solutions. 
• Excellent communication, presentation, and stakeholder management skills. 
• Ability to manage multiple concurrent presales opportunities while maintaining quality and accuracy. 
• Strong documentation and solution design capabilities. 
 
Desirable 
• Experience designing and estimating Microsoft Purview-based solutions. 
• Experience designing networking solutions including LAN, WAN, SD-WAN, ZTNA, and SASE. 
• Microsoft certifications such as MS-100, AZ-104, AZ-140, or equivalent. 
• Fortinet certifications. 
• Familiarity with ITIL, project management methodologies, PSA tools, RMM platforms, and standardised solution frameworks.

Benefits

Benefits 
• Private health insurance 
• Generous holiday allowance + a day off on your birthday 
• Flexible working patterns 
• Enhanced pension contributions 
• Regular social events across all our offices