VoIP Engineer
About the job
- A bachelor's degree in Computer Science, Engineering, Technology, or a related field is required.
- A minimum of four years of telecommunications experience primarily configuring and maintaining data and voice networks is required.
- CCNA or CCNP Voice certification is required.
- Cisco Call Manager Administrator certification is required.
- Working technical knowledge of VoIP and IP telephony systems, software, and hardware, including specialized knowledge of Cisco products, is required.
- Experience with Session Initiation Protocol, H.323, Transmission Control Protocol/Internet Protocol, and other routing protocols is required.
- Strong understanding of VoIP quality-of-service issues and mitigation strategies is required.
- Working knowledge of Microsoft desktop and server operating systems is required.
- Direct experience with Cisco routers and switches is required.
- Knowledge of cabling and wiring systems, design, and installation is required.
- Ability to operate tools, components, peripherals, and testing accessories is required.
- Familiarity with the Information Technology Government Certification and Accreditation process and Information Assurance requirements is required.
- An active Secret clearance and the ability to obtain a TS/SCI clearance are required.
- Superior analytical and problem-solving skills are required.
- Configure, implement, troubleshoot, administer, and support voice systems for IP telephony networks.
- Manage VoIP engineering projects and configure and optimize VoIP and IP telephone systems and services integrated with Internet-based services, telephone networks, and data networks.
- Design, support, and maintain secure and non-secure VoIP telephone systems and infrastructure hardware and software, including call management systems.
- Configure and optimize secure telephone systems, including Cisco telecommunications and networking products, voice switches, and data network hardware at the intermediate or expert level.
- Provide on-site administration and support for Cisco VoSIP and other voice products.
- Select and deploy appropriate tools for reporting, routing, and monitoring IP telephony traffic on the network.
- Provide technical leadership for implementing new VoIP products or services and the technical resources required to manage them.
- Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems.
- Collaborate with the Information Technology organization and Tier 1 support staff to resolve trouble tickets and mitigate end-user issues involving VoIP hardware or applications.
- Provide oral and written knowledge transfer and training to technical team members and other stakeholders.
- Remain current on new transport protocols, products, and standards supporting VoIP systems development and equipment procurement.
- Provide accurate and prompt status reports as required.
- CCIE Voice or CCIE Collaboration certification is highly desired.
- Occasional travel may be required with advanced notice.
About the company
NT Concepts provides data-driven technology solutions for national security, working with government agencies to protect the nation. It delivers customized, contract-based services that combine data analysis with secure technology implementations, building data platforms and scalable systems for defense and intelligence needs. It focuses on national security and sensitive data with trusted, long-term government partnerships and bespoke solutions rather than generic offerings. Its goal is to help government agencies modernize operations, safeguard data, and respond effectively to evolving threats.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$10M
Headquarters
Vienna, Virginia
Founded
1998
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Simplify's Take
What believers are saying
- Nights Watch and PLANK now have faster acquisition paths across federal agencies.
- MDA SHIELD IDIQ access expands missile-defense workload after November 2025 selection.
- Tradewinds visibility strengthens NT Concepts with intelligence and defense buyers seeking AI assurance.
What critics are saying
- DoD procurement delays can strand Tradewinds awards before Phase III conversions.
- NT Concepts depends on federal buyers; budget freezes hit mission software immediately.
- Palantir, Anduril, and primes commoditize AI assurance, crushing pricing by 2027.
What makes NT Concepts unique
- Nights Watch gained dual CDAO Tradewinds Awardable status in July 2026.
- PLANK gained dual CDAO Tradewinds Awardable status in September 2026.
- Dan Maguire, CEO since 2022, brings deep GovCon execution and contracting relationships.
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Benefits
Flexible Work Hours
Remote Work Options
Professional Development Budget
Company News
CDAO grants dual 'awardable' status to NT Concepts' Nights Watch adversarial AI platform. * NT Concepts' Nights Watch has been deemed "Awardable" on the standard Tradewinds Solutions Marketplace as well as its specialized SBIR/STTR Aisle * Nights Watch is a platform that works to protect the integrity of AI models and data in the visual domain * The dual designation makes it possible for the offering to be acquired by Department of War components and federal agencies NT Concepts announced Thursday that its Nights Watch adversarial artificial intelligence platform has achieved "Awardable" status in both the Chief Digital and Artificial Intelligence Office's Tradewinds Solutions Marketplace and the marketplace's SBIR/STTR Aisle. The dual designation enables Department of War components and other federal agencies to more rapidly evaluate and acquire the platform through established procurement pathways, including streamlined SBIR/STTR Phase III acquisition opportunities. "As AI becomes embedded in every layer of the mission - from sensing to targeting - the need for resilient, tamper-proof models has never been more urgent", said Chris Powell, chief technology officer at NT Concepts. "Nights Watch gives operators a decisive advantage by ensuring their AI systems remain trustworthy, uncompromised, and ready for real-world conditions. It's the assurance layer required for the next generation of autonomous and intelligence-driven operations." What are the functions of Nights Watch? Nights Watch works to defend visual domain AI models and data and protect the modern targeting loop. The defense framework integrates with existing AI environments without requiring major infrastructure changes and can operate across enterprise cloud deployments as well as edge systems in contested environments. It works to deliver vulnerability identification and real-time threat notification throughout the AI lifecycle. What are the core capabilities of Nights Watch? One of the Nights Watch capabilities is defending the training pipeline by testing models against adversarial attacks before deployment, identifying vulnerabilities, assessing risks and recommending courses of action to improve resilience. The platform also continuously assesses model performance across electro-optical/infrared, synthetic aperture radar and multi-spectral intelligence, surveillance and reconnaissance feeds to help prevent spoofing or digital evasion threats. Additionally, it enables assured autonomy by detecting AI manipulation and performance degradation across autonomous platforms and decision-support systems, providing operators with alerts when mission reliability is at risk. What is NT Concepts? Aside from Nights Watch, NT Concepts develops other AI-enabled technologies that integrate data, advanced analytics and mission applications to accelerate decision-making and improve operational effectiveness. Its Mission AI ecosystem is designed to connect AI-ready data, modular services and mission applications across environments ranging from the tactical edge to the enterprise. NT Concepts also delivers capabilities in areas such as AI vision, predictive analytics, multi-domain AI, cybersecurity and resilient digital architectures to support high-tempo, high-stakes missions.
Dan Maguire, a GovCon industry veteran, has been appointed CEO of Vienna, Virginia-based information technology services provider NT Concepts.