NT Concepts

Data-driven, mission-critical security solutions

VoIP Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeWashington, DC, USANo salary listed

About the Job

Requirements

A bachelor's degree in Computer Science, Engineering, Technology, or a related field is required.
At least four years of telecommunications experience, primarily configuring and maintaining data and voice networks, is required.
CCNA or CCNP Voice certification is required.
Certified Cisco Call Manager Administrator certification is required.
Working technical knowledge of VoIP/IP telephony systems, software, and hardware, including specialized knowledge of Cisco products, is required.
Experience with SIP, H.323, TCP/IP, and other routing protocols is required.
Understanding of VoIP quality-of-service issues and mitigation strategies is required.
Working knowledge of Microsoft desktop and server operating systems is required.
Direct experience with Cisco routers and switches is required.
Knowledge of cabling and wiring systems, design, and installation is required.
Ability to operate tools, components, peripherals, and testing accessories is required.
Familiarity with the IT Government Certification and Accreditation process and Information Assurance requirements is required.
An active Secret clearance and the ability to obtain a TS/SCI clearance are required.
Strong analytical and problem-solving skills are required.

Responsibilities

Design, support, and maintain secure and non-secure VoIP telephone systems and infrastructure hardware and software, including call management systems.
Configure and optimize secure telephone systems, including Cisco telecommunications and networking products, voice switches, and data network hardware at an intermediate or expert level.
Provide on-site administration and support for Cisco VoSIP and other voice products.
Select and deploy appropriate tools for reporting, routing, and monitoring IP telephony traffic on the network.
Provide technical leadership for implementing new VoIP products or services and the technical resources needed to manage them.
Monitor and identify VoIP traffic capacity and performance issues to ensure continued, uninterrupted operation of telephony systems.
Collaborate across the IT organization, including with Systems Engineers and Tier 1 support staff, to resolve trouble tickets and mitigate end-user issues with VoIP hardware or applications.
Provide oral and written knowledge transfer and training to technical team members and other stakeholders.
Stay current on new transport protocols, products, and standards supporting VoIP systems development and equipment procurement.
Provide accurate and prompt status reports as required.

Desired Qualifications

CCIE Voice or CCIE Collaboration certification is highly desired.

Job Description

VoIP Engineer (DC) VA-540-004-026

NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services, telephone and data networks. The work will be performed on-site for one of our cleared clients in Washington, DC. The location is metro accessible.

Duties and responsibilities include the following:

·Design, support and maintain secure and non-secure VoIP telephone systems and infrastructure hardware and software, including call management systems.

·Configure and optimize secure telephone systems, including Cisco telecommunications and networking products to include all voice switches and data network hardware at the intermediate and/or expert level.

·Provide on-site administration and support of Cisco VoSIP and other voice products.

·Capable of selecting and deploying appropriate tools for reporting, routing and monitoring of IP telephony traffic on the network.

·Provide leadership for implementing new VoIP products or services, as well as the technical resources required to manage them.

·Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems.

·Collaborate with all aspects of IT organization including Systems Engineers Tier 1 support staff to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications.

·Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders.

·Remain current on new transport protocols, products, and standards in support of VoIP systems development and equipment procurement.

·Provide accurate and prompt status reports as required.

Qualifications

Education and Experience Requirements:

·Bachelor’s degree in Computer Science, Engineering, Technology or a related field is required.

·A minimum of four (4) years of telecommunications experience primarily configuring and maintaining data and voice networks.

·Must have CCNA/CCNP Voice certifications.

·Certified CISCO Call Manager Administrator is required.

·Must have a working technical knowledge of VoIP/IP telephony systems, software, and hardware, including specialized knowledge of Cisco products

·Experience with SIP, H.323, TCP/IP, and other routing protocols.

·Strong understanding VoIP QoS issues and mitigation strategies.

·Working knowledge of the Microsoft desktop and server operating systems.

·Direct experience with Cisco routers and switches.

·Knowledge of cabling and wiring systems, design, and installation.

·Ability to operate tools, components, peripherals, and testing accessories.

·Familiar with IT Government C&A process and Information Assurance requirements

·Superior analytical and problem-solving skills.

·Due to contract requirements, position requires an active Secret clearance and the ability to obtain a TS/SCI clearance.

·CCIE Voice or CCIE Collaboration highly desired

·Occasional travel may be required with advanced notice.

NT Concepts focuses on geospatial, data analytics, software, and cyber-security solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solutionintegration, creativity, and outstanding customer relations are our keys to success on every project.

Additional Information

We're only as good as the people who work here. That's why it's so important to us to foster an atmosphere that combines both hard work and play. We also strive to provide the tools and training to support continuing professional development- Like on- and off-site training and mentoring programs and outstanding Medical/Dental/Life Benefits.

www.ntconcepts.com

EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.

About the Company

NT Concepts

Data-driven, mission-critical security solutions

NT Concepts provides data-driven technology solutions for national security, working with government agencies to protect the nation. Its services span data solutions, digital transformation, and mission enterprise initiatives, building customized systems that process, protect, and analyze sensitive information to improve security and operations. The company differentiates itself by focusing on national security and confidential handling of mission-critical data, emphasizing long-term government partnerships over generic tech offerings. Its goal is to help defense and intelligence customers modernize operations, safeguard data, and respond effectively to evolving threats.

Company size: 201-500
Company stage: Debt Financing
Total funding: $10M
Headquarters: Vienna, VA
Founded: 1998

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