Medical Assistant Device Technician

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

$24.02 - $31.22

Scheduled Weekly Hours:

40

Position Overview

ESSENTIAL FUNCTIONS

• Interrogates pacemakers and ICDs, monitor remote access of devices: interrogates/reprograms and troubleshoots patients with implantable pacemakers, ICDs and loop recorders.

• Coordinates treatment and care for patients with devices. Interacts with clients, patients and Practice staff, providing patient care, communicating, organizing and resolving issues with regard to monitoring.

• Presents patients to the doctor in clinic. Alerts doctor of any problems with patient or device.

• Ensures accurate recording (saving to program), reporting (uploading, creating letters from template for physician review) and authorization (physician signature); Other data entry includes billing codes.

• Coordinates clinic scheduling needs, including coordination of device tech vendors and representatives.

• Enrolls patients electronically for remote monitoring and educate patients on device care and follow up including home monitoring instructions.

• Provides proper support as medical assistant as necessary (prepare and room patient, take vitals/bp, conducts EKG or ECT, review meds). May perform INR for Coumadin and refill scripts, assist with clinical calls from patients, physician offices, hospitals and nursing homes. Handles nursing emails sent from offsite remote monitoring company.

• Based on level of education and certification may complete treadmill stress tests; CVT: Complete non-invasive peripheral vascular tests by collecting ultrasound echoes.

• Maintains equipment/systems, follow operating instructions; report hazardous conditions; troubleshoots calibrate equipment; follows preventive maintenance procedures; anticipates repair requirements; calls for repairs.

• Promotes positive patient relations. Assures confidentiality of all information related to patients.

• Organizes priorities and works independently and as a member of a team to complete tasks. Supports team to ensure delivery of excellent patient care by assisting with and assuming diversified tasks as required.

• Demonstrates flexibility and cooperation in relation to workplace staffing and manpower needs by rotating as needed among various office locations.

• Maintain a satisfactory working relationship with peers and superiors. Provide feedback to management to maintain and improve quality of service. Keep manager aware of potential issues as they arise.

• Performs work-related duties in safe manner utilizing sound work practices, use of universal precautions, personal protective equipment, etc.

• Demonstrate self-directed learning through in-service programs, education & QA activities.

• Utilizes and maintains proficiency in all Practice tools, resources, and systems, including SRS, etc., to manage charts, templates, and messages. Maintains appropriate required certifications and training.

• Maintains compliance with all Practice policies and protocols, department specific guidelines, and all federal, state and local regulatory standards, including JCAHO, Department of Health, HIPPA, HCFA.

• Performs other duties as needed.

MINIMUM REQUIREMENTS

• High school diploma or equivalent.

• Current certification in CPR Basic or Advanced Life Support (BLS or ACLS).

• License/registry to perform CRAT (Certified Rhythm Analysis Technician) required.

• Graduate of medical assistant certification program preferred.

• Two years previous clinical experience in cardiac setting required. Previous experience with heart monitoring devices preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent physical demands include: Standing , Walking , Reaching forward , Wrist position deviation , Pinching/fine motor activities

• Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching overhead , Squat/kneel/crawl , Taste or Smell

• Continuous physical demands include: Carry objects , Keyboard use/repetitive motion , Talk or Hear

• Lifting Floor to Waist 40 lbs. Lifting Waist Level and Above 40 lbs.

• Sensory Requirements include: Very Accurate 20/40, Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Accurate Hearing

• Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.