Data Integrity Specialist

Where You’ll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary and Responsibilities

As our Data Integrity Specialist, you will manage day-to-day operational functions within Revenue Management to ensure the highest standards of data accuracy. You will play a critical role in maintaining the enterprise master patient index (EMPI) by performing duplicate record reconciliation and overseeing the integrity of the overall patient record.

Every day, you will respond to provider-requested chart corrections to promote patient safety and clinical accuracy. Additionally, you will serve as a point of contact for patients by assisting with portal activation and proxy access via our CRM system, while also providing essential phone support to the Portal Help Desk.

To be successful in this role, you will need a strong attention to detail and a commitment to maintaining rigorous data standards. You should be comfortable balancing complex record reconciliation tasks with high-quality customer service, ensuring that both clinical staff and patients have reliable access to accurate health information.

• Perform daily review, research, and correction activities within electronic databases to ensure accurate patient data across all designated systems.

• Collaborate with internal departments—including HIM, Patient Access, and Physician Clinics—to maintain the integrity of the Enterprise Master Patient Index (EMPI) and individual medical records.

• Manage assigned work queues by identifying and resolving duplicate records through thorough root cause analysis, including merging and unmerging records as needed.

• Investigate and execute necessary chart corrections to uphold clinical data standards and ensure the safety of patient records.

• Provide direct support to patients regarding portal activation and proxy access, while serving as a primary contact for system-wide data integrity inquiries.

• Support organizational data cleanup projects while consistently adhering to established quality and productivity benchmarks.

Job Requirements

Required

• High School Diploma/G.E.D.
• One (1) year of health information management, patient access, or billing experience in a healthcare setting
  
• Experience with the electronic health record (EHR) and health information systems and applications
  
• Effective communication, problem solving, computer aptitude and critical thinking skills
  
• Knowledge in health care compliance, HIPAA privacy and confidentiality laws

Preferred

• Associate or equivalent work experience

• AHIMA credential – RHIA, RHIT

• Training in medical terminology 
• Experience with Epic