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BJAK

Online auto insurance marketplace with services

Product Designer - UX, HCI

Product DesignConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedRemote

About the Job

Requirements

  • Experience as a product designer or UX designer, with a portfolio across web or mobile products.
  • Strong skills in interaction design, information hierarchy, and prototyping.
  • Proficiency in Figma and fast iteration workflows.
  • Ability to simplify complex systems and turn unclear product behavior into clear user experiences.
  • Experience working closely with product managers and engineers in fast-moving teams.
  • Comfort working with ambiguity and shaping solutions before requirements are fully defined.
  • Good judgment on usability, edge cases, and failure handling.
  • Clear thinking about trust, control, feedback, and transparency in AI-driven experiences.
  • Candidates must submit a portfolio as part of the application process.

Responsibilities

  • Design end-to-end user experiences for AI product surfaces, from concept to shipped product.
  • Create interaction patterns for human-AI workflows, including prompting, review, confirmation, correction, handoff, and recovery.
  • Design interfaces that help users understand what the AI is doing, what it knows, what it is unsure about, and what will happen next.
  • Turn complex, multi-step AI capabilities into flows that are clear, controllable, and usable in everyday contexts.
  • Work closely with product, engineering, and machine learning teams to define problems, test ideas, and ship quickly.
  • Produce wireframes, flows, prototypes, and high-fidelity designs for web and mobile.
  • Run lightweight user research and usability tests to identify friction, trust issues, and failure points.
  • Help define reusable human-computer interaction design patterns as the product and design system mature.

About the Company

BJAK

Online auto insurance marketplace with services

Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Petaling Jaya, Malaysia
Founded
2018

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