F

Future Publishing

Digital media publisher with multi-channel revenue

Retention Director

Full-Time
$108k - $120k+ Bonus/profit sharing + Share purchase plan
Expert
Bachelor's
New York, NY, USA
HybridThree days in the New York office and two days working from home.
Growth & MarketingGrowth Marketing

About the job

Requirements
  • 10+ years of experience in Retention, Lifecycle, or B2C marketing, with a focus on growing recurring revenue.
  • A bachelor's degree in Marketing, Communications, or a related field.
  • Experience leading teams, project managing, and mentoring staff.
  • Ability to collaborate with teams in different time zones and countries.
  • Documented success in growing recurring revenue, reducing customer churn, and increasing Customer Lifetime Value.
  • Advanced analytical capabilities, including campaign analysis, testing, and building and managing retention reports.
  • Cross-functional communication skills, including translating complex retention data into clear, strategic narratives for executive team members.
Responsibilities
  • Develop the comprehensive retention strategy for Kiplinger brands to maximize Customer Lifetime Value through customer subscription and re-engagement promotions.
  • Design and build the end-to-end retention lifecycle strategy across mail, email, coverwraps, and online channels, including automated flows for onboarding, payment, win-back, renewal, and gift campaigns.
  • Lead the development of high-conversion win-back and reactivation campaigns to recover lapsed subscribers and establish a reliable recurring revenue channel.
  • Find cross-sell and bundle opportunities with targeted messaging across Kiplinger brands, creating new audience segments based on product affinity and engagement.
  • Establish and maintain a rigorous A/B and multivariate testing cadence across all brands and campaign components, including creative, timing, messaging, subject lines, offer structures, and segmentation, to improve renewal and billing performance.
  • Manage retention key performance indicators, tracking Customer Lifetime Value, M1/M3/M6 churn, reactivation rate, and channel revenue, and deliver regular performance reporting with relevant insights.
  • Prepare annual retention budgets and manage monthly financial forecasting.
  • Forecast and order inventory for print campaign components.
  • Collaborate with other retention marketers to identify efficiency opportunities.

About the company

Future Publishing describes itself as a media company that creates and distributes content across websites, magazines, and digital channels. It earns money through multiple streams, including advertising, subscriptions, e-commerce, and affiliate marketing. The company plans to connect people with their passions by using high-quality content and technology, aiming to engage readers and attract advertisers and business partners. Compared with competitors, Future Publishing emphasizes a portfolio of market-leading brands and diversified revenue models to reach a broad audience across print and digital platforms. Its goal is to deliver valuable content, sustain growth, and support communities while collaborating across teams to solve problems and meet promises.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Bath, United Kingdom

Founded

1985

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Simplify's Take

What believers are saying

  • September 30 2026 update said FY 2026 will meet £707m revenue and £180m EBITDA.
  • Helix delivered 21% higher CTR in H1 2026 tests, boosting direct advertising economics.
  • Future bought SheerLuxe in January 2026 for £39.9m, adding a profitable growth brand.

What critics are saying

  • Google search and Discover traffic fell 20% in H1 2026, crushing programmatic and ecommerce.
  • S&P cut Future to negative April 2026; leverage tops 2x if decline persists.
  • A sustained zero-click search shift can hollow out core traffic, threatening Future’s advertising model.

What makes Future Publishing unique

  • Future owns c.175 specialist brands across trusted interest verticals, including TechRadar and Marie Claire.
  • Helix, launched March 2026, monetizes first-party intent data with performance-guaranteed advertising.
  • SheerLuxe adds creator-led, high-margin women’s fashion audiences and strengthens Future’s Google-zero strategy.

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Benefits

Unlimited Paid Time Off

Performance Bonus

Mental Health Support

Employee Stock Purchase Plan

Hybrid Work Options

Company News

Press Gazette
Oct 5th, 2026
Fresh redundancies at Future as tech brands hurt by AI Overviews.

Fresh redundancies at Future as tech brands hurt by AI Overviews. UK audience at tech brand Tom's Guide is down by 55% since before AI Overviews launched in Google. Dear reader! The article will be available right after a short advertisement UK-based magazine and specialist publishing giant Future is cutting jobs for the second time this year, blaming declines in search traffic as one tech brand's audience is down 55% in the UK compared to before the launch of Google's AI Overviews. Android Central, Tom's Guide and Techradar are among the newsbrands where staff in the UK, US and Canada have been told of redundancies in the past week. Future chief executive Kevin Li Ying told staff in a memo, seen by Press Gazette, last week: "As you know, there have been significant, ongoing changes in our industry, primarily driven by the decline in search. Therefore, we have reluctantly informed a number of our colleagues this week that their roles are at risk of redundancy. "I know this is an unsettling time for everyone, particularly as this is not the first time we have had to make these incredibly difficult decisions in the last year. They are by no means a reflection of the hard work, talent, and dedication of those individuals. Rather, they reflect the ongoing, broader shifts facing the entire media industry and Future directly." The Verge reported that all staff at tech newsbrand Android Central had been laid off, including its editor-in-chief and managing editor. Six dedicated members of staff were listed on the Android Central "about" page. Future denied that the site was closing altogether and a spokesperson said: "Future will continue to publish Android Central. We'll share further information about the future of the site in due course." In January, 45 editorial redundancies were made in Future's tech divisions, primarily at news and reviews site Techradar and product reviews brand Tom's Guide where a "significant restructure" was to take place. These sites have been hit once again following further audience declines throughout this year, but the number of roles put at risk is unclear. In the UK, Techradar's monthly audience fell by a quarter between January and August, from 3.4 million to 2.5 million. Tom's Guide plummeted by 38% from a UK audience of 2.2 million to 1.4 million, according to Ipsos iris data. Compared to July 2024, a month before AI Overviews officially launched at the top of Google search results in the UK, these brands are down by 35% and 55% respectively. Future told investors last week that it remained on track to make revenue of around £707m in the year to 30 September which would put it down 4% compared to the previous year. It also announced it was pausing its share buyback scheme after executing around £24m of £30m to focus on deleveraging in the next financial year. A Future spokesperson told Press Gazette: "We have made the difficult decision to reduce headcount in certain areas of the business to enable greater focus on future growth areas. These decisions are never taken lightly. "In the UK, the consultation process remains ongoing, and we continue to explore ways to minimise, and where possible, mitigate the impact, including suitable alternative roles and internal vacancies where available." Earlier this year Future said 15% of group revenue came from non-diversified brands that still relied on Google for the majority of their audience and revenue, but did not specify which publications were in this category. A further 45% of revenue came from brands further in their transition towards other revenue streams but who still relied on Google as a major traffic source. At time of writing Future's share price of 296p on the London Stock Exchange gave it a market cap of £263m, roughly 10% of what the company was worth at its peak five years ago. Topics in this article: Future PLC Email [email protected] to point out mistakes, provide story tips or send in a letter for publication on our "Letters Page" blog

Investegate
Sep 30th, 2026
Pre-close trading update.

Pre-close trading update. Summary by AI [BETA] close X. Future plc has announced a pre-close trading update for the year ending 30 September 2026, expecting to meet market consensus figures of £707m revenue, £180m adjusted EBITDA, and 101p adjusted EPS, with leverage at 1.7x. The company is pausing its share buyback program, having executed approximately £24m of the £30m allocated, to focus on deleveraging in FY 2027, while confirming its current dividend policy will continue. Sponsored by: Wellington Investment Management Future PLC 30 September 2026 Future plc Future plc (LSE: FUTR; "Future" or "the Group"), the global platform for specialist media, today announces a pre-close trading update for the year ending 30 September 2026. Overall, trends in the second half have been largely as expected and the Group will deliver in line with market expectations1 for FY 2026 as it executes against its strategy. As part of its continuous review of the capital allocation priorities, the Board has decided to pause the current share buyback2 to focus on deleveraging in FY 2027. The Board confirms that it will continue with its current dividend policy. The Group will announce its full-year results on 3 December 2026. 1 Company-compiled consensus for FY 2026, inclusive of the SheerLuxe acquisition currently consists of 9 analysts: Revenue: £707m, Adjusted EBITDA £180m, Adjusted EPS of 101p, leverage 1.7x 2 ~£24m of the £30m share buyback has been executed Future plc Kevin Li Ying, Chief Executive Officer +44 (0)1225 442244 Sharjeel Suleman, Chief Financial Officer Marion Le Bot, Head of Investor Relations +44(0)7775 641509 Headland +44 (0) 20 3805 4822 Stephen Malthouse, Rob Walker [email protected] Legal Entity Identifier (LEI): 213800K2581YRLEXV353 About Future We are the platform for creating and distributing trusted, specialist content, to build engaged and valuable global communities. We operate c.175 brands in diversified content verticals, with multiple market leading positions and three core monetisation frameworks: advertising, eCommerce affiliate and direct consumer monetisation (subscriptions and newstrade magazine sale). Our content is published and distributed through a range of formats including websites, email newsletters, videos, magazines and live events. The successful execution of our strategy is focused on three pillars: grow engaged audience, diversify and grow revenue per user and optimise the portfolio. This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact [email protected] or visit www.rns.com. RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy. Companies. Uk 100. Latest directors dealings. * 6 minutes ago Sylvania Platinum Ltd (DI) * 9 minutes ago Mothercare * 14 minutes ago Rank Group * 48 minutes ago Croda International * 1 hour ago Record

AdSoda
Sep 27th, 2026
Beyond the click: how publishers' post-search pivot reshapes your ad operations.

Beyond the click: how publishers' post-search pivot reshapes your ad operations. The digital advertising world thrives on continuous evolution, but few shifts have felt as tectonic as the current transition to a "post-search" era. While... The digital advertising world thrives on continuous evolution, but few shifts have felt as tectonic as the current transition to a "post-search" era. While much of the buzz has focused on the publisher side - grappling with declining Google referral traffic and the rise of AI-powered, zero-click answers - the implications for advertisers, ad ops managers, and media planners are profound and immediate. This isn't just a challenge for content creators; it's a fundamental re-evaluation of how AdSoda plan, execute, and measure campaigns. Historically, the ad ecosystem leaned heavily on a predictable flow: users search, click a link, land on a publisher's page, and encounter ads. That model is eroding. Publishers, from The New York Times to Reuters, are actively de-prioritizing generic scale and rebuilding their businesses around direct audience relationships, first-party data, and diversified revenue streams. For you, the marketing professional, this isn't just a distant industry trend; it's a re-shaping of the very inventory, data, and engagement opportunities you rely on. The shifting supply side: quality over quantity. Publishers are no longer just chasing page views. They're investing in subscriptions, registrations, newsletters, and premium on-site experiences to cultivate loyal, highly engaged audiences. Reuters, for instance, uses a dynamic paywall that leverages machine learning to determine whether a reader is more likely to subscribe or be monetized through advertising. The result? A smaller, more engaged pool of authenticated users generating higher ad impressions and richer first-party data. This shift means the undifferentiated, programmatic scale of yesteryear is giving way to more curated, higher-value inventory. For ad ops managers, this isn't about simply finding the cheapest CPM; it's about identifying and activating against premium, data-rich placements that offer genuine audience connection. Your media planning software needs to evolve to factor in these new considerations, moving beyond bulk buys to strategic partnerships and data-driven targeting. The demand for robust campaign metadata management becomes paramount here, as understanding the nuances of these premium placements and their associated first-party data is crucial for effective targeting and creative optimization. AI: redefining discovery and deal-making. AI isn't just impacting how content is created; it's fundamentally altering how consumers discover information, often bypassing direct publisher visits altogether. With AI-powered answers becoming prevalent, brands now face the challenge of achieving "AI visibility." Companies like Future are developing "GEO products" - an extension of branded content designed to appear in AI-generated answers. This raises critical questions for advertisers: How do AdSoda measure the impact of brand mentions within an AI response? What's the attribution model for a zero-click conversion? This new frontier demands innovative thinking in your campaign QA software to verify brand presence and impact beyond traditional metrics. Beyond content discovery, AI is poised to transform ad operations itself. Imagine using AI agents to negotiate ad buys. At a recent industry summit, teams literally played a game where AI agents negotiated inventory packages and budget allocations. This isn't science fiction; it's a preview of how ad operations platform capabilities could soon include AI-driven negotiation and optimization, requiring a new level of precision in campaign specifications and creative assets. Ensuring your campaigns are structured with clear naming convention software and well-defined parameters will be key to communicating effectively with these future AI systems. Operationalizing for the ai-first ad future. The pivot by publishers highlights a universal truth for the advertising ecosystem: to thrive, you need robust, adaptive operations. Just as Politico is rebuilding its CMS to treat journalism as structured data for AI-driven workflows, ad ops teams need to elevate their campaign operations platform to manage increasingly complex campaigns, creative assets, and data flows. The days of siloed data and manual processes are numbered. platforms like AdSoda are purpose-built for this new reality. By centralizing creative asset management, standardizing campaign metadata management, and automating workflows, you can ensure your campaigns are not just ready for today's challenges but also optimized for tomorrow's AI-driven landscape. This means consistent naming convention software across all assets and campaigns, streamlined campaign QA software for every creative variant, and the ability to leverage rich, structured data for more intelligent media planning software decisions. The path forward: embrace the operational shift. The post-search, AI-first era is here, and it's a catalyst for operational excellence in advertising. Don't view publishers' struggles as distant news; see them as an early indicator of the operational shifts you need to make. Your actionable takeaway: audit your current ad operations platform and workflows. Are you equipped to handle premium, first-party data? Can you measure beyond the click? Are your creative assets and campaign data structured for AI-driven optimization and negotiation? Proactive investment in your operational backbone will be the differentiator between those who merely survive this shift and those who truly redefine advertising success.

Little Black Book (LBB)
Aug 27th, 2026
Creatorville appoints Dean McDonald as head of production.

Creatorville appoints Dean McDonald as head of production. Content Agency ADD TO COLLECTION 27/08/2026 Dean joins Creatorville after almost seven years at Future PLC, where he built a track record producing digital-first content across lifestyle, entertainment and gaming brands Creatorville, the video, social and creator content arm of Attention Industries, has appointed Dean McDonald as head of production, strengthening its leadership team as demand for premium social-first video content continues to grow. Dean joins Creatorville after almost seven years at Future PLC, where he built a track record producing digital-first content across lifestyle, entertainment and gaming brands. In his new role, he will lead production output across Creatorville's client and internal slate, working closely with the wider Attention Industries group - which also comprises 72Point, OnePoll, PinPep, SWNS and Oath - to deliver content that earns attention across platforms. The appointment comes at a pivotal moment for Creatorville, as the business scales its offering in short-form, creator-led and social-first video production for brands and publishers navigating an increasingly fragmented attention economy. "As attention becomes harder to earn and audiences more fragmented, production capability is a strategic asset, not just a delivery function," said Sam Barcroft, CEO at Attention Industries. "Dean's experience building content operations at scale makes him exactly the right leader to take Creatorville into its next phase of growth, and to help our clients compete for attention on their terms." Commenting on his appointment, Dean McDonald said, "Brands need content that actually cuts through, not just gets made. That's what excites me about Creatorville - the chance to build production that's centred around what clients and their audiences need, at the speed and quality this industry now demands. I can't wait to get stuck in." Dean's arrival follows a period of sustained growth for Creatorville, part of Attention Industries - the newly unified group bringing together journalism, creativity, production, insight and distribution to help brands and publishers create work that people genuinely value. It also comes as the group looks ahead to how content is discovered and consumed, with attention increasingly shaped by AI search and recommendation systems as well as traditional platforms. Strengthening production leadership positions Creatorville to help brands stay visible and relevant as audiences engage with content across both human and AI-driven channels. Credits Add my Credit

Magnetic Media
Aug 21st, 2026
Marie Claire appoints new Digital Director.

Marie Claire appoints new Digital Director. Future, has announced the appointment of Jennifer Dickinson as Digital Director at Marie Claire UK. Dickinson will join the business in September, leading the next phase of growth for the women's media brand. Dickinson joins Marie Claire UK from luxury fashion entertainment platform Drest, where she most recently served as Brand and Marketing Content Director. She brings extensive experience across premium fashion and lifestyle publishing, having previously held senior leadership roles at NET-A-PORTER, British ELLE and Harper's Bazaar UK. As Digital Director, Dickinson will be responsible for shaping Marie Claire UK's editorial vision and content strategy across digital platforms while driving audience growth, brand innovation, experiential opportunities, and commercial partnerships that cater to Marie Claire's readership. Malcolm Young, Managing Director, Women & Luxury UK at Future says "Marie Claire is one of the great brands in the world of publishing and its core themes have never been so relevant. With Jennifer at the helm and her brilliant team in place, I am excited to see Marie Claire UK grow and reaffirm its position as the destination for the very best editorial content with both style and substance." Hannah Almassi, Managing Director, Women's UK added "I am thrilled to welcome Jennifer to the world of Marie Claire. Her ambitious vision for the brand comes at a time when it is more important than ever to have a strong and specific outlook in publishing - brand identity, innovation, impeccable standards and developing an instantly recognisable DNA are vital for meaningful growth." Jennifer Dickinson says "Marie Claire launched at a time of significant social change and was immediately successful, resonating with an audience looking for authenticity, intelligence and connection with a community outside their own bubble. It's exactly that brand DNA that makes me so proud to join Marie Claire UK at this time of rapid social evolution and work with the talented team to create content, spaces and experiences that deliver on that more-relevant-than-ever Marie Claire mission."