IT Helpdesk Administrator
EMCOR Group
IT Helpdesk Administrator
EMCOR Group
End-to-end mechanical and electrical construction services
We are a full-service electrical contractor offering commercial, industrial, residential, voice/data cabling, traffic signalization, and underground installations. We have extensive experience in both commercial and industrial electrical contracting, as well as installation and support for residential homes and buildings.
Job Title: IT Helpdesk Administrator
Reports to: IT Manager
Location: Des Moines, IA
FLSA Status: Full-Time / Non-Exempt
Since 1946 Baker Electric has served the electrical needs of Des Moines and Central Iowa. We perform all types of electrical work including commercial, industrial, residential, voice/data cabling, traffic signalization and underground installations. We continue to strive towards excellence by employing individualswith the intelligence, talent, and skills required to contribute to our growth and success and by focusing on employees’ individual performance and unification with the team!All successful employees are focused on customer satisfaction and dedicated to meeting our vision of an inclusive and unified workforce.
Position Description. The IT Helpdesk Administrator is a critical role within Baker Electric, Inc., a subsidiary of publicly traded EMCOR Group, Inc., and is located with the Des Moines, IA area. The position supports all IT-related requests from employees, field and office, including, but not limited to, Active Directory maintenance, company property coordination, assisting with new hire and termination access, general security and maintenance update duties. The position is in-office, with remote options as necessary only. Preferred hours: 7:00 a.m. – 4:00 p.m., M-F.
Example Duties/Responsibilities:
QUALIFICATIONS. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education and Experience (Knowledge)
Required Attributes and Competencies (Skills)
Physical Requirements (Ability)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up /exert force up to 200 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee may be required to commute to field locations and project sites and be able to navigate around the job site locations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and also travel to field locations as needed.
While visiting field locations, the employee may be required to be outdoors, exposed to outside weather conditions, extended exposure to sunlight, moisture, cold and heat. The noise level in the work environment is usually moderate to loud.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Health Insurance options, including CDHP, HMO, Core & Basic
Dental & Vision options
Short & Long Term Disability plans
Life Insurance plans
401k options w/match(es)
Vacation, Sick & Holiday pay
Please review our Affirmative Action Policy.
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End-to-end mechanical and electrical construction services
EMCOR Group provides mechanical and electrical construction, industrial and energy infrastructure, and building services. It delivers end-to-end solutions for complex projects by designing, integrating, installing, and maintaining systems through contracts and long-term service agreements. The company differentiates itself with deep technical expertise, a strong emphasis on safety and quality, and a broad mix of commercial, industrial, institutional, and governmental clients. Its goal is to reliably complete facilities and infrastructure projects and sustain ongoing maintenance and service for enduring client relationships.
Explore more opportunities at EMCOR Group