Training & Development Lead

• Conduct ongoing research in business‑critical areas to support the design and delivery of high‑impact learning solutions.
• Provide guidance, coaching, and feedback to junior team members, helping them grow, share knowledge, and apply best practices effectively.
• Own and manage long‑term deliverables, coordinating support from junior colleagues where needed.
• Deliver training sessions to the business (locally or globally) while mentoring junior facilitators in developing and delivering training.
• Lead various projects and programs within the Business Academy, ensuring successful execution from planning to delivery.
• Drive promotion and awareness of learning opportunities across the business, identifying innovative ways to engage the target audience.
• Set the tone for high‑quality service and learning delivery within the team, acting as a role model for excellence.
• Understand stakeholders’ needs and provide clear, practical, “how‑to” guidance to support them effectively.

• 6–9 years of experience in Learning & Development or a business‑relevant field.
• Proven experience in learning design and facilitation, with at least one recognised specialism.
• Strong project management skills and experience overseeing learning programs from an administrative and delivery perspective.
• Solid background in training facilitation and delivering learning sessions.
• Excellent stakeholder management and relationship‑building capabilities, with the ability to engage, influence, and collaborate effectively with stakeholders at various levels across the organisation.
• Experience working with senior stakeholders and influencing at different organizational levels.
• Strong understanding of learning design principles, measuring learning impact, and evaluation methods — and the ability to share this knowledge with others.
• Ability to handle challenging situations with professionalism, escalating issues appropriately.
• Proactive in gathering information from stakeholders and sharing relevant insights with the team.
• Curious mindset with a strong commitment to continuous learning — both within the current role scope and future areas of development.
• Strong problem‑solving skills and the ability to work effectively in a dynamic, fast‑paced environment.
• Proactive approach to managing workload, priorities, and proposing solutions.
• Proficiency in Microsoft Excel and PowerPoint aligned with team needs.
• Advanced facilitation skills with the ability to connect with live audiences (virtual or in‑person).
• Positive, collaborative, and proactive attitude.
• Ability to analyze and present data in a clear and meaningful way to business stakeholders.

Nice to have:

• Experience in the financial services industry, ideally in an organization similar to TMF Group.
• Interest or experience in Artificial Intelligence (AI) or using digital tools to enhance learning and training methods.

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

• Marriage Gift policy
• Paternity & Adoption leaves
• Interest free loan policy
• Salary advance policy
• Wellbeing initiatives