Full-Time

Vice President of Sales

Confirmed live in the last 24 hours

Uniphore

Uniphore

501-1,000 employees

Automates customer interactions using AI

Data & Analytics
AI & Machine Learning
Financial Services

Expert

London, UK + 1 more

More locations: Nottingham, UK

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Requirements
  • 15+ Years of Experience in product sales / 10+ years in Enterprise SaaS Sales.
  • Must have a proven track record of success meeting or exceeded goals/targets.
  • Experience successfully navigating mid/large matrixes organizations.
  • Experience developing new accounts through various prospecting tactics.
  • Enterprise in contact center-based software selling experience is nice to have.
  • Should have strong experience in selling complex, multistakeholder software like ERP, CRM, Workflow management and Marketing management solutions.
  • Must be a self-starter, self-motivated, highly flexible, with excellent communications skills (verbal, written, and presentation skills) who can articulate the value preposition effectively and can communicate with C-level execs. Ability to make presentations to business leaders is a must.
  • Must be organized and detailed-oriented.
  • Strong, demonstrated, presentation skills to groups of all sizes and levels and a successful track record of sales and negotiation skills, including advanced sales knowledge.
  • Excellent written and oral communication skills, ability to be a great listener.
  • Ability to synthesize complex technical, business, and legal issues to apply that knowledge at solving problems and executing action plans.
  • Highly values diversity of experience, views, backgrounds and orientation in a group-team setting.
  • Methodical approach with organizational skills to manage parallel opportunities concurrently.
  • Knowledge of market trends, industry participants, new technologies & business models.
  • Desire and ability to understand and relate product technology, strategy and direction.
  • Must have positive attitude and high energy and possess a strong work ethic and a high level of self-accountability.
  • Able to demonstrate a high level of integrity, and a desire for high quality.
  • MBA degree from a decent institute would be preferred.
Responsibilities
  • Solution Selling: Approach selling from a business solution perspective to ensure that company accurately address the customer/client's true business need in terms of type, scope, levels.
  • Customer Acquisition: Translate business goals of new customer acquisition and rapid growth into actionable plans and strategies that reflect the requirements and opportunities within the assigned target accounts. Aligns target account and market opportunities with upstream strategic plans and metrics.
  • Consultative Selling: Apply consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for Company; prepare for client calls in partnership with Practice teams and support the efforts of the team during client meetings.
  • Pipeline Management: Build, monitor and orchestrate sales pipelines to ensure continuous population of near- and long-term opportunities; manage the size, shape and quality of pipeline; analyze overall win rates and win/loss ratios.
  • Strategic direction: Understand the overall strategic direction and portfolio and assist in customizing solutions based on client needs.
  • C-level Partnering: Contribute to enduring executive relationships at the client's organization; establish professional relationships and credibility with key IT and business executives in support of other established relationships with the client.
  • Industry and Client Knowledge: Stay current with industry and competitive research and information to enable rich client dialogue; maintain an understanding of client business challenges, industry trends and markets.

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond to customers in a personalized manner. Unlike many competitors, Uniphore focuses specifically on the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to help businesses leverage AI to improve customer engagement and operational efficiency, generating revenue through a subscription model that allows clients to scale their usage as needed.

Company Stage

Series E

Total Funding

$592.1M

Headquarters

Palo Alto, California

Founded

2008

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-4%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of ActionIQ and Infoworks expands Uniphore's AI-powered offerings.
  • Ravi Mayuram's appointment as CTO brings fresh technological insights to Uniphore.
  • Hexagone acquisition enhances emotional AI integration, improving customer engagement.

What critics are saying

  • Integration challenges from acquisitions may disrupt Uniphore's operations and client services.
  • X-Stream's adoption may face resistance from clients used to previous systems.
  • New CTO's strategic shifts could unsettle current projects and partnerships.

What makes Uniphore unique

  • Uniphore offers the industry's first Zero Data AI Cloud, enhancing data management capabilities.
  • The X-Stream platform accelerates RAG app development, improving AI deployment efficiency.
  • Uniphore's U-Analyze upgrade leverages multimodal data for informed decision-making.

Help us improve and share your feedback! Did you find this helpful?