Zeiss

Corporate venture capital for deep-tech startups

Senior Application Specialist

Customer Education & TrainingConfirmed live in the last 24 hours

Full-timeBeijing, ChinaNo salary listed

About the Job

Requirements

A bachelor's degree in a related discipline and two years of clinical working experience, or a master's degree or higher in a related discipline.
At least two years of clinical experience.
Proficiency in Chinese and English across writing, reading, listening, and speaking.
Willingness to travel frequently for business.
Strong interpersonal skills and written and verbal communication abilities to interact effectively with internal and external customers at all levels.
Ability to respond quickly and efficiently to inquiries and complaints.
Ability to communicate technically advanced subjects to customers at all levels.
Ability to incorporate new technologies and quickly transfer expertise.
Ability to assess situations and problems and find solutions logically and creatively.

Responsibilities

Provide external after-sales application training to customers in assigned regions, including post-installation training on machine operation and follow-up in-depth training on clinical applications for defined products, to ensure product value perception and customer satisfaction.
Support pre-sales activities through advanced demonstrations.
Work closely with key opinion leaders, reference sites, and VIP customers in assigned regions to support clinical studies, product trials, training seminars, expert visits, publications, and presentations.
Support market information gathering, sales training, marketing activities, and sales aids.
Perform other related duties and responsibilities as assigned.

Desired Qualifications

A major in ophthalmology is preferred.
Ability to learn quickly.

Main Tasks

Duties and responsibilities include but are not limited to:

1、Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on ma-chine operation and follow-up in-depth training on clinical application for defined product. 50%

2、Support pre-sale by advance demo 20%

3、Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%

4、Support on market information, sales training, marketing activities and sales aids 15%

5、Perform other related duties and responsibilities as assigned

Requirements

Education

1、Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred

2、Or Master degree or above in related disciplines

Experience

1、2+ years clinical experience

Other skills

1、Chinses and English language skills: Proficient in writing, reading, listening and speaking

2、Quick learning

3、Willing to business trip frequently

4、Endure pressure

5、Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.

6、Quickly and efficiently respond to inquiries and complaints

7、ommunicate technically advanced subjects with customers on all levels

8、Incorporating new technologies and quickly transfer expertise

9、Assess situations / problems and logically and creatively finding solutions

Your ZEISS Recruiting Team

About the Company

Zeiss

Corporate venture capital for deep-tech startups

ZEISS Ventures is the corporate venture capital arm of the ZEISS Group, investing in deep-tech startups that align with its core business areas. It focuses on early-stage rounds (pre-Series A to Series A), typically $1–$5 million, across Information Technology, Industrial Tech, MedTech, and Life Sciences. It adds value by providing targeted funding and using ZEISS’s global network and expertise to support portfolio companies. The goal is to accelerate development of new technologies and business models that complement ZEISS’s portfolio, while actively engaging with external innovation.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $69.9M
Headquarters: Oberkochen, Germany
Founded: 2001

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