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Dominion Diagnostics

National medical lab for drug monitoring

Field Laboratory Representative

Clinical Support & Patient AdministrationPosted on Nov 12
Part-timeColorado Springs, CO, USAIn-person

About the Job

Requirements

  • Possess a professional business appearance and demeanor.
  • Communicate effectively and professionally via email, phone, and other channels with clients, vendors, clinic staff, and patients.
  • Possess customer service skills.
  • Have strong computer skills, including proficiency in Excel, Teams, and the Microsoft Office Suite.
  • Be self-motivated and success driven.
  • Have time-management skills, including the ability to prioritize tasks in a fast-paced environment.
  • Work independently and problem-solve effectively.
  • Maintain accuracy in all documentation.
  • Follow established HIPAA and compliance policies.
  • Work efficiently with a team of laboratory professionals.
  • Follow infection-control and safety protocols, including proper personal protective equipment usage.
  • Be able to lift up to 50 pounds and perform frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting, and squatting.
  • Be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Responsibilities

  • Collect urine specimens and accurately enter patient information into the electronic requisition system.
  • Maintain inventory of sampling supplies and order supplies as needed.
  • Label specimens accurately and complete all required documentation.
  • Prepare and package specimens for laboratory transport in accordance with shipping and stability guidelines.
  • Ensure collection areas are clean, organized, and stocked with necessary supplies.

About the Company

Dominion Diagnostics

National medical lab for drug monitoring

Dominion Diagnostics provides comprehensive drug monitoring and clinical testing through urine drug screens, oral fluid testing, blood testing, and STI screening for clinicians in Substance Use Disorder (SUD) treatment, Medication-Assisted Treatment (MAT) OTP clinics, and Pain Management. Its testing services are supported by a proprietary monitoring portal with a tool available at no charge that helps practices manage schedules and ensure adherence to testing protocols, saving staff time. Revenue comes from the testing services plus practice-management tools that enhance clinical operations. The company differentiates itself through national accreditation, a strong focus on customer service and educational outreach, and a healthcare-specific toolset designed to support clinicians beyond the labwork. The goal is to help healthcare providers make informed treatment decisions, improve patient outcomes, and stay compliant with treatment protocols.

Company size
201-500
Company stage
Early VC
Total funding
$8.3M
Headquarters
North Kingstown, RI
Founded
1997

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