K

Kaiser Permanente

Integrated healthcare provider and payer platform

Supervisor - Outpatient Pharmacy Care Delivery

PharmacyPosted on Nov 10
Full-timeReno, NV, USANo salary listedIn-person

About the Job

Requirements

  • A Doctorate of Pharmacy or equivalent degree, such as a Bachelor's of Pharmacy from a School of Pharmacy, and either completion of a Post-Graduate Year 1 residency by the time of hire or at least two years of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field.
  • Obtain a National Provider Identifier within six months of hire.
  • Hold a Nevada Pharmacist License at hire.

Responsibilities

  • Model evidence-based pharmaceutical care using standard strategies, drug initiative information, protocols, policies, and procedures.
  • Collaborate and communicate with key stakeholders from Medical Office Building and hospital leadership.
  • Review and implement educational materials aligned with formulary and clinical practice objectives.
  • Conduct inventory analyses and develop stocking optimization models and internal inventory processes; evaluate and optimize inventory turns, service levels, and inventory levels.
  • Oversee teams and provide support for escalations involving specific drug therapy and patient populations.
  • Work with senior management to develop and implement pharmacy strategic initiatives.
  • Supervise and direct pharmacy services and functions, including drug distribution, pharmacist clinical activities, retail business expansion, and regulatory compliance.
  • Design, implement, and evaluate systems, processes, and methods to improve quality, service, and cost effectiveness.
  • Support the local Business Strategy and Finance leader on the departmental budget and develop the departmental budget with senior management.
  • Ensure pharmacy financial performance targets are met and manage and mitigate risks as the Pharmacist-in-Charge while monitoring compliance with regulatory standards.
  • Recommend development opportunities; solicit and act on performance feedback; provide feedback, mentoring, coaching, training, and development; support performance-management guidelines; foster collaboration; delegate tasks and decisions; and provide guidance and appropriate scope.
  • Supervise and coordinate the daily activities of a designated team or unit; monitor tactical work and assignments; ensure policies and procedures are followed; align team efforts and standards; measure progress; resolve escalated issues; develop work plans; coordinate and distribute resources; remove obstacles; identify improvements; and align execution with operational objectives.
  • Lead teams in drug therapy implementation and development by overseeing proper drug-use management; teaching team members to create moderately complex medicine-utilization content; gathering information from senior healthcare providers about market changes and new drugs; overseeing pharmacotherapeutic regimen guidelines and training; guiding communication about medication use, application, and interactions; providing drug information to healthcare providers; advancing strategies for member financial and therapeutic objectives; and evaluating member-data reports and action plans.
  • Supervise complex pharmacy and provider education to improve patient compliance and prescribing practices.
  • Manage relationships with care providers and members and organize team workflow concerning drug therapy, adverse effects, compliance, appropriate use, and handling.
  • Lead teams in researching patient-specific drug therapy plans, identifying issues, and evaluating therapy through interviews, physical assessments, patient education, and clinical laboratory monitoring.
  • Collect, analyze, identify trends in, and present therapeutic workflow outcomes to healthcare providers to identify drug-plan improvements.
  • Lead implementation, evaluation, and reporting of utilization for targeted medications and medication classes, and develop approaches to promote safe, rational, and cost-effective prescribing.
  • Supervise the development and implementation of clinician- or department-level decisions, support, and feedback using tools that support the drug-use process.
  • Supervise improvements to complex pharmaceutical care and coordinate optimal resource use across hospital, acute, and ambulatory patient-care settings.
  • Lead teams in monitoring services for compliance with state and federal laws, regulatory bodies, quality standards, and organizational service standards; supervise compliance with Drug Enforcement Administration, State Board of Pharmacy, Health Insurance Portability and Accountability Act, and internal policies; ensure current policy and regulatory knowledge; encourage reporting; investigate and resolve escalated member inquiries and concerns; and collaborate with physicians, medical professionals, and health plan personnel to assess and ensure quality and process outcomes.

Desired Qualifications

  • Hold an Advanced Practice Pharmacist credential.
  • Have one year of experience in a leadership role in a large matrixed organization.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

Recently Posted Jobs

Explore more opportunities at Kaiser Permanente

See more jobs