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Michaels Stores

Arts, crafts, and home decor retailer

Party and Event Host

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeWestminster, CO, USA$15.16 - $17.70In-person

About the Job

Requirements

  • Must have experience working with children and children's events.
  • Retail and/or customer service experience is required.
  • Must be able to handle job stress and interact effectively with guests of all ages and co-workers.
  • Must have good written, verbal, and nonverbal communication skills, as well as listening skills.
  • Must have organizational, interpersonal, and creative problem-solving skills.
  • Must be able to remain standing for long periods and move throughout the store.
  • Must be able to bend, lift, carry, reach, and stretch regularly; lift heavy boxes; and access high shelves using a ladder or similar equipment.
  • Must be able to work in a public retail store environment, which may include non-climate-controlled stock rooms, outdoor work retrieving carts or unloading trucks, and work near a glass cutter and heat press in the frame shop.
  • Work hours include nights, weekends, and early mornings.
  • Applicants in the United States must satisfy federal, state, and local legal requirements of the job.

Responsibilities

  • Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in craft projects, face painting, and other activities.
  • Facilitate party add-ons such as goody bags and balloons to company standards.
  • Communicate event details with clients and store team members.
  • Answer emails, make phone calls, and complete paperwork as needed.
  • Adjust plans and events based on client feedback and needs.
  • Create backup or emergency plans for use as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold cleanliness and safety standards; set up, break down, and clean before and after each event.
  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience.
  • Educate customers about the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer survey.
  • Assist with Buy Online Pickup in Store and Ship From Store processes.
  • Participate in truck unloading, stocking, and planogram processes.
  • Complete merchandise recovery and maintenance.
  • Perform Store in Stock Optimization and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures and company programs to comply with applicable laws and requirements; execute company policies and standards.
  • Interact with others in an accepting and respectful manner, remain positive and respectful in difficult situations, promote the organization's vision and values, and serve as a role model for other team members.
  • Cross-train in custom framing sales and production.
  • Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining restroom cleanliness.
  • Perform other duties as assigned.

Desired Qualifications

  • Energetic and enthusiastic personality.

About the Company

Michaels Stores

Arts, crafts, and home decor retailer

Michaels Stores sells arts, crafts, and home decor to hobbyists and professional artists in North America. It operates both in stores and online, offering products like craft supplies, Cricut machines, and seasonal decorations, plus services such as custom framing and personalized art, along with classes and events to build a creative community. Customers browse and buy goods online or in shops, with access to exclusive collections and frequent promotions. The company differentiates itself through a broad product range combined with value-added services, hands-on classes, and an omnichannel shopping experience, aiming to be the go-to destination for creating and decorating spaces while growing sales across channels.

Company size
10,001+
Company stage
IPO
Headquarters
Irving, TX
Founded
1973

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