Solution SFT

Advises companies on IT, engineering and custom software

Technicien en soutien aux utilisateurs

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeQuébec City, QC, CanadaNo salary listedHybrid

About the Job

Requirements

Possess a recognized college diploma (DEC) in computer science or equivalent.
Have 5 years of experience as an IT technician, including at least 2 years as a user support technician, accumulated within the past 10 years.
Have completed, as a user support technician, two projects each exceeding 220 person-days within the past 6 years, in an environment comparable to the client's in scale and complexity.

Desired Qualifications

Experience with technology migration in an environment comparable to the client's.
Experience deploying different versions of the Windows operating system and Microsoft 365 in environments comparable to the client's.
Experience with Microsoft System Center Configuration Manager (SCCM).
Experience with the C2 Atom ticketing software.

Technicien en soutien aux utilisateurs

Solution SFT · Québec City, Canada (Hybrid) · — · Posted 2025-05-23

Workplace: hybrid

Description

Exigences de base

Posséder un diplôme d’études collégiales (DEC) en informatique reconnu par le ministère de l’Éducation ou l’équivalent.

Posséder 5 ans d’expérience comme technicien informatique, dont au moins 2 années en tant que technicien en soutien aux utilisateurs, cumulées au cours des 10 dernières années.

Avoir réalisé, à titre de technicien en soutien aux utilisateurs, 2 mandats d’une envergure de plus de 220 jours/personnes au cours des 6 dernières années, et ce, dans un environnement comparable à celui du Client en termes d’envergure et de complexité.

Exigences spécifiques (optionnelles ou supplémentaires)

Expérience en migration technologique dans un environnement comparable à celui du Client;

Expérience en déploiement de différentes versions du système d'exploitation Windows, de Microsoft 365 dans des environnements comparables à celui du Client;

Expérience avec Microsoft SCCM (System Center Configuration Manager);

Expérience avec le logiciel de billetterie C2 Atom.

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About the Company

Solution SFT

Advises companies on IT, engineering and custom software

Solution SFT advises organizations on IT strategy and engineering, and builds custom software for startups, small businesses and larger companies. Its consultants review how clients manage technology, check infrastructure and compliance, and recommend changes to business processes. The firm's security and infrastructure work covers data protection, cloud migration and recovery planning for systems that need to keep operating through disruptions. Developers create web and mobile applications, connect software through interfaces and modernize older systems, including tools that reduce manual coding. Solution SFT was founded in 2020 and is headquartered in Montreal, Quebec.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Montreal, Canada
Founded: 2020

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