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Mercier Consultancy Group

Czech Speaking Customer - Tech, Sales and Digital Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€15k - €18k /mo

About the Job

Requirements

  • Native or fluent spoken and written Czech is required.
  • Professional proficiency in English is required.
  • A valid EU passport or the right to work in Greece is required.
  • Strong digital literacy and an interest in technology and customer service are required.

Responsibilities

  • Serve as the primary contact for Czech-speaking customers and maintain service standards.
  • Troubleshoot technical and digital issues to resolve user queries.
  • Drive sales targets by identifying customer needs and promoting relevant digital products and services.
  • Maintain accurate records of customer interactions in customer relationship management systems.
  • Collaborate with cross-functional departments to improve the customer experience and service delivery.
  • Keep up with industry trends to provide advice to clients and internal stakeholders.

Desired Qualifications

  • Previous experience in sales or a customer-facing role within the customer support services industry is an asset.

About the Company

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