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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Charge Nurse

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeBuckeye, AZ, USA$30 - $36 /hr

About the Job

Requirements

  • Previous experience in a veterinary emergency, critical care, or specialty hospital.
  • A veterinary technician or veterinary nursing background with demonstrated leadership experience.
  • Experience mentoring, training, coaching, or supervising veterinary support staff.
  • A strong understanding of veterinary clinical procedures and patient care.
  • Ability to provide constructive feedback and address performance concerns professionally.
  • Strong organizational and problem-solving abilities.
  • Ability to manage competing priorities in a high-volume veterinary environment.
  • Commitment to professional development and continuing education.

Responsibilities

  • Serve as a leader and role model for veterinary technicians, assistants, client service staff, laboratory technicians, kennel assistants, and other hospital support team members.
  • Partner with the Training Coordinator to ensure new and existing employees receive effective onboarding and training.
  • Participate in interviewing and selecting new support staff.
  • Support employee leveling and career advancement by reviewing development benchmarks and identifying growth opportunities.
  • Conduct mid-year and annual performance reviews for support staff.
  • Identify performance gaps and partner with employees and hospital leadership on coaching, corrective action, and development plans.
  • Follow up on coaching and training to ensure expectations are being implemented.
  • Document employee training and coaching activities.
  • Develop and teach department-specific curriculum for ARISE Academy.
  • Conduct beginning-of-shift huddles to establish priorities and ensure effective team communication.
  • Serve as a key communication link between hospital leadership and support staff.
  • Conduct regular check-ins with team members and participate in Leadership Team meetings.
  • Help identify opportunities to improve communication, teamwork, and hospital processes.
  • Recognize employee strengths, development opportunities, and signs of disengagement.
  • Proactively support employee retention by fostering a positive, accountable, and growth-oriented culture.
  • Encourage professional development and participation in continuing education and leadership opportunities.
  • Lead by example and promote a respectful, collaborative workplace.
  • Monitor hospital departments and work areas to ensure staff responsibilities are being completed appropriately.
  • Ensure veterinary medical techniques, hospital policies, procedures, and service standards are consistently followed.
  • Reinforce exceptional customer service and help resolve client concerns and complaints when appropriate.
  • Partner with the Leadership Team to identify operational challenges and implement practical solutions.
  • Participate in the development and implementation of hospital policies and standard operating procedures.
  • Work with the inventory specialist to maintain appropriate departmental inventory levels while supporting budget goals.
  • Ensure the department follows Occupational Safety and Health Administration requirements and hospital safety standards.
  • Help maintain seamless day-to-day operations in a fast-paced emergency and critical care environment.

Desired Qualifications

  • Veterinary technician license or certification preferred.
  • Ability to lead by example and build an engaged, accountable team.
  • A solution-oriented approach with a focus on continuous improvement.
  • Excellent communication and interpersonal skills.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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