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Accenture

Advises businesses and runs their technology

Business Transformation Specialist

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • A degree in any discipline.
  • Experience driving continuous improvement projects and influencing improvement objectives with client and internal stakeholders.
  • Experience breaking down end-to-end processes using Lean methodologies to identify automation and improvement opportunities and create automation and transformation roadmaps.
  • Knowledge of operational excellence concepts including value stream maps, standard operating procedures, process maps, failure mode and effects analysis, control charts, root cause analysis, and other quality methodologies.
  • Experience delivering large-scale end-to-end process transformation projects or process improvements in marketing operations.
  • Experience managing high-performance, cross-functional teams and delivering large-scale transformation projects.
  • Experience delivering robotic process automation bots and knowledge of Automation Anywhere, UiPath, or other robotic process automation software.
  • Experience shaping solutions and conducting process diagnostics and blueprinting; proficiency with PowerPoint and Excel.
  • Six to seven or more years of overall experience in a process improvement role.
  • Six Sigma Green Belt or Black Belt certification, quality improvement, and Lean deployment experience are a plus, not required.
  • Experience in consumer-packaged goods, exposure to sales operations, trade promotions management, planogramming, or commercial analytics in a consumer-packaged goods or fast-moving consumer goods environment is preferred.

Responsibilities

  • Develop or maintain process performance measurements, determine process performance baselines, and statistically analyze metrics to identify process improvement areas; drive projects to improve productivity and service-level agreement performance.
  • Drive the strategic quality plan at the operational level and define and implement strategic initiatives for deploying operational excellence practices.
  • Drive metrics to evaluate performance and reduce variability and defects in critical business processes.
  • Identify analytics opportunities in processes and create roadmaps to transform reactive problem-solving into predictive and prescriptive techniques.
  • Develop understanding of robotic process automation and drive end-to-end opportunity identification and implementation across processes to deliver efficiency and business outcomes.
  • Drive transformation initiatives and process improvements through digitization and analytics to provide real-time insights into process health.
  • Develop understanding of cognitive intelligence, including artificial intelligence, machine learning, and neural networks, and identify opportunities to address unstructured and non-standard inputs and judgment challenges to improve scalability, efficiency, quality, and reliability.
  • Develop and deliver end-to-end sales operations transformation solutions covering order management, quote-to-cash optimization, salesforce automation, pipeline management, and commercial execution; diagnose friction points across sales workflows and implement process and technology interventions to improve efficiency, cycle time, and revenue enablement.
  • Develop short- and long-term strategic business plans that align resources with future customer needs and improve operating results.
  • Manage quality and Lean Six Sigma strategy to facilitate continuous service improvement consistent with industry standards, government regulations, and customer requirements.
  • Facilitate identification and execution of process improvement projects through the operational excellence agenda and manage end-to-end cost optimization and digitization projects for clients.
  • Collaborate with client and internal stakeholders in a matrix structure to improve processes and deliver client value through intelligent marketing frameworks.
  • Direct or support development and implementation of the organization’s management operating system, including training and coaching functional areas on measurement principles, continuous improvement, and visual management.

Desired Qualifications

  • Six Sigma Green Belt or Black Belt certification, quality improvement, and Lean deployment experience.
  • Industry experience in consumer-packaged goods and exposure to sales operations, trade promotions management, planogramming, or commercial analytics in a consumer-packaged goods or fast-moving consumer goods environment.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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