Carrier Management Associate Manager
About the job
- Strong analytical and problem-solving capability demonstrated through experience in insurance, financial services, consulting, data, or another analytically driven field.
- Understanding of broking and/or underwriting processes, or the ability to rapidly acquire this knowledge and apply it confidently within an analytical and commercial context.
- Working knowledge of the insurance market or hands-on experience with data, analytical tools, and frameworks, with the ability to quickly develop domain understanding where required.
- Ability to analyse complex client, market, and technical issues, applying structured thinking and insight to identify practical, value-adding solutions.
- Proven capability to translate data and analysis into clear, actionable insights tailored to broking teams, carriers, and senior stakeholders.
- Experience building and maintaining effective working relationships across cross-functional teams, with the ability to align stakeholders around shared objectives.
- Strong organisational and prioritisation skills, with experience managing multiple initiatives, delivering to timeframes, and balancing competing demands.
- Confidence working with structured and unstructured data, including interpreting results to inform recommendations, decisions, and strategic direction.
- Ability to work independently, think creatively, and remain effective under pressure.
- Ability to integrate effectively within a team environment, demonstrating adaptability and willingness to contribute beyond formal responsibilities to deliver high-quality outcomes.
- Must hold, or be able to obtain, all relevant regulatory licences, permissions, and technical requirements applicable under local legislation.
- Ensure that the Carrier Management-related components of the broking strategy are delivered in the best interests of original clients.
- Ensure delivery of contractually committed services to carriers under Carrier Services Agreements, coordinating and collaborating with global teams where appropriate.
- Provide carriers with performance analytics and feedback, identifying opportunities and areas for improvement.
- Contribute to the production, development, and ongoing oversight of data infrastructure and analytical tools that underpin carrier deliverables and inform internal broking strategy.
- Help shape and evolve the Carrier Management value proposition while driving innovation in products, services, and propositions.
- Assist with sales activities related to Carrier Services Agreements, including new opportunities and renewals of existing agreements.
- Experience across portfolios, facilities, panels, or comparable analytical constructs.
- Progress toward or possession of relevant professional or technical qualifications.
About the company
Willis Towers Watson helps organizations manage risk and people programs by offering advisory, brokerage, and technology-based solutions. It operates in two segments: Risk & Broking, which identifies, quantifies, and places insurance coverage for clients from small businesses to large corporations; and Health, Wealth & Career, which provides consulting, technology, and administration services for health benefits, retirement plans, and talent management. The company differentiates itself by combining advisory services, technology platforms, and brokerage capabilities under one umbrella to deliver integrated risk management and people solutions globally. Its goal is to turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.
Company Size
10,001+
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
1828
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Simplify's Take
What believers are saying
- WTW’s Q2 2026 revenue reached $2.47 billion, with 5% organic growth.
- Zurich expanded Radar globally on September 21, 2026, validating WTW’s insurance software.
- New Lyzr, Softtek, and Sapien partnerships deepen WTW’s AI and M&A workflow offerings.
What critics are saying
- WTW’s Q2 2026 net income fell to $231 million, despite 9% revenue growth.
- Insurer clients can replace Radar with internal AI stacks from Zurich-linked competitors.
- Propel through 2028 signals execution risk: enterprise AI transformation can stall, delaying margin gains.
What makes WTW unique
- WTW’s Radar powers insurers’ pricing, underwriting, claims, and portfolio management across 500+ carriers.
- WTW now fully controls Al-Futtaim Willis, strengthening UAE and Bahrain market access.
- WTW combines advisory, broking, and software, unlike pure brokers or consultants.
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Benefits
Remote Work Options
Company News
WTW has received regulatory approval from the Central Bank of the UAE and Central Bank of Bahrain to assume full ownership of Al-Futtaim Willis, its UAE-based joint venture. Al-Futtaim sold its 51% stake in the business, giving WTW complete control. The move strengthens WTW's regional presence alongside recent expansions in Saudi Arabia, where the company established insurance and reinsurance broking entities. WTW will now wholly manage operations in Dubai and Bahrain. The acquisition enables WTW to provide clients across the UAE and wider region with enhanced access to specialist expertise and global placement capabilities. The integration aligns with WTW's strategy to optimise its global portfolio and pursue scaled, high-growth broking businesses.
WTW has partnered with Sapien Software to deliver HR and deal intelligence solutions for mid-market companies navigating divestitures and M&A transactions. The collaboration integrates Sapien's human capital management software into WTW's Divestitures in a Box solution, providing HR management systems, payroll administration, international benefits administration and managed services. The partnership combines WTW's M&A consulting expertise with Sapien's technology platform to support both buyers and sellers. The solution aims to accelerate day one readiness, reduce reliance on Transition Services Agreements, and enhance corporate and employee experiences during transactions. Sapien's platform features AI-powered decision support and built-in managed services. The software is multi-lingual, multi-currency, and designed specifically for global mid-market companies undergoing divestitures.
Willis launches RiskIQ Nexus to bring risk and insurance data into one place. Willis, a WTW business, has announced the launch of RiskIQ Nexus, a new risk intelligence platform designed to help organisations bring risk and insurance data together in one place. Part of WTW's RiskIQ ecosystem, Nexus enables risk managers to gain faster access to the information and insights they need to understand their programmes, prepare for renewals and make more informed risk and insurance decisions. The platform helps organisations consolidate policy, premium, loss, exposure and other risk and insurance information from multiple sources into a single, connected view. Its AI capabilities support multi-language document ingestion and enable users to query and analyse their data more intuitively, turning information into decision-ready reporting and insights. Many organisations manage critical risk and insurance information across multiple systems, spreadsheets and data sources, creating challenges around visibility, governance and decision-making. Nexus aims to address this by reducing administrative burden and supporting more efficient programme management and stakeholder reporting. Willis reports that the platform also provides a foundation for deeper, scalable risk and insurance analysis, enabling clients to quickly access information such as insurance spend, insurer participation, policy details, programme structures and upcoming renewals. Its AI-enabled querying allows organisations to explore and interrogate their data in detail and answer practical, day-to-day questions. Nexus helps clients strengthen renewal discussions, improve oversight of risk and insurance programmes, and respond more effectively to requests from finance teams, C-suite leaders and other stakeholders. It also helps users move beyond static reports to generate decision-ready insights, while Willis consultant specialists can help clients interpret and act on them. Nexus is also broker agnostic, with the ability to incorporate risk and insurance information beyond Willis placements, including non-placement data. This enables organisations to create a more complete view of their programmes and allows stakeholders to work from a single source of truth, while keeping data confidential and protected, with access limited to client-approved users. John Merkovsky, Global Head of Risk & Analytics at Willis, said, "Risk managers shouldn't have to spend hours pulling information from spreadsheets, emails and shared drives just to answer key questions about their risk and insurance portfolio. Nexus puts that information at their fingertips, helping clients quickly establish what insurance they have in place, who they buy from, what they spend and how programs are changing over time. Its AI-enabled querying and analysis will help clients move from information to insight and action more quickly, driving better risk decisions and much greater value."
WTW unveils Radar ai Assistant within Radar Vision. Published on 09/28/2026 at 04:53 pm EDT S&P Capital IQ WTW unveiled Radar AI Assistant, a new natural language capability within Radar Vision, its AI-driven performance and experience monitoring tool built for insurers. The AI technology enables pricing, underwriting, claims and portfolio management teams to identify emerging issues and uncover hidden patterns within their data, providing real-time, actionable insights for competitive advantage. Radar AI Assistant goes on to explain the likely drivers and feeds these insights directly into recommended pricing and underwriting actions. (C) S&P Capital IQ - GlobeNewswire - 2026
WTW and Softtek partner to help organizations scale AI workforce transformation. NEW YORK, Sept. 24, 2026 (GLOBE NEWSWIRE) - WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced a strategic AI partnership with Softtek, a global software engineering partner. As organizations accelerate AI adoption, many struggle to translate workforce transformation plans into operational reality. Together, WTW and Softtek help clients connect workforce strategy, organizational change and technology implementation to deliver transformation at scale. WTW's AI Workforce Transformation solution helps organizations assess the AI potential within jobs, redesign work, plan for workforce management, align total rewards and prepare employees for change. Softtek turns workforce transformation decisions into operational reality. It applies its engineering, AI and automation expertise to redesign business processes and deploy solutions at scale. Softtek also provides the governance, integration and oversight needed to support reliable enterprise adoption. Julie Gebauer, WTW President, Health, Wealth & Career said, "Together, WTW and Softtek, can bridge the gap organizations face when taking on AI workforce transformation. We make the link from work, people and programmatic change to enterprise technology execution in ways that deliver measurable and sustainable business outcomes." Blanca Treviño, President and CEO of Softtek said, "Technology has always changed the way organizations operate. The hardest part is rarely technology itself. It's helping people, processes, and business priorities evolve together. WTW brings deep expertise in helping organizations navigate that change. Softtek brings the engineering discipline to put those decisions into practice. Together, we help clients turn strategy into outcomes. We call that 'AI that ships.'" The partnership reinforces WTW's position at the intersection of people, work and technology, with Softtek providing implementation capabilities where clients need it. About WTW At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance. Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success, and provide perspective that moves you. About Softtek Softtek drives results by combining engineering discipline with expert oversight to put AI into production, tied to business outcomes. The pioneer of nearshore, we close the gap between technology and business strategy. Simple. Smart. Reliable. Learn more at softtek.com or connect with @Softtek on social media.