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Lovingly

Floral industry e-commerce and POS software

AI-First Multipotentialite

Full-Time
$75k - $200k/yr+ Potential bonus + Potential stipend + Impact-tied bonus
Entry, Junior, Mid
Hopewell Junction, NY, USA
HybridHybrid work requires access to the Hopewell Junction, New York office for collaboration and strategic sessions.
Software EngineeringAI Application Engineering
No H1B Sponsorship

About the job

Requirements
  • Comfort using AI platforms such as Claude, ChatGPT, or similar tools.
  • Experience with automation tools such as Zapier, Make, custom scripts, or workflow builders.
  • Experience using AI and automation tools to solve real problems.
  • A track record of independently learning new tools and technologies as business needs arise.
  • Ability to work hands-on across multiple business domains and connect insights across functions.
  • Curiosity, self-directed learning, and reliable delivery are required.
  • Must be authorized to work in the United States.
Responsibilities
  • Architect AI-powered customer experience systems, automation workflows, and intelligent business processes.
  • Configure AI agents and build automation workflows that handle repetitive operational execution.
  • Build customer experience platforms, Claude-powered service agents, predictive workflows, personalized gifting engines, and QR-enabled feedback loops.
  • Develop marketing and growth intelligence systems for acquisition, retention, content creation, demand forecasting, search optimization, and florist onboarding.
  • Build operations and fulfillment workflows for order routing, quality assurance, anomaly detection, and cross-channel process improvement.
  • Develop product and platform strategy, including recommendation engines, florist growth tools, platform improvements, and patentable innovations.
  • Create financial intelligence systems including real-time dashboards, forecasting, automated alerts, and resource-allocation decision frameworks.
  • Apply learnings across domains and complete systems-integration projects connecting prior work.
  • Complete portfolio review, a live AI and automation sandbox challenge, and executive-alignment discussions.
  • Complete the self-assessment challenge and submit a résumé with a link to the ChatGPT session.
Desired Qualifications
  • AI-powered project experience is preferred but not required.
  • Experience as a polymath, generalist, specialist expanding into AI-powered work, or self-taught builder is desirable.

About the company

Lovingly provides online gift-giving and point-of-sale software for florists. It acts as a technology partner for local flower shops, enabling them to build and grow their online presence with tools to create a website, process orders, and market their business, while Lovingly handles the tech side. The company earns revenue only when a partner florist makes a sale, with no platform or monthly fees, which aligns Lovingly’s incentives with its partners to drive more orders. The platform has added AI-powered features to help florists respond to customer reviews, generate product descriptions, and analyze business trends. Compared with larger corporate services, Lovingly focuses on supporting independent florists and providing a specialized, revenue-based model that helps small shops compete online. The goal is to help local florists grow online, streamline operations, and increase orders by delivering tailored technology and marketing support.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2008

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Simplify's Take

What believers are saying

  • Lovingly launched AI tools on June 2, 2026, expanding workflow automation.
  • The August 28, 2026 florist tools page emphasizes no monthly fees.
  • Early 2026 website closure concentrated Lovingly on higher-margin software revenue.

What critics are saying

  • Howard Wilson filed an Illinois accessibility lawsuit against Lovingly on August 12, 2025.
  • Alternatives like Details Flowers Software and Floranext attack Lovingly's florist accounts.
  • If LUMA disappoints, florists can churn to competitors before 2027 renewals.

What makes Lovingly unique

  • Lovingly runs 3,000+ florist shops on one system, per its August 2026 FAQ.
  • It closed Lovingly.com in early 2026, becoming software-only for florists.
  • LUMA gives florists AI for reviews, Google Business Profiles, and order administration.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Hybrid Work Options